Some Tesla owners unable to unlock cars due to server errors

guest · Nov 19, 2021

Some Tesla owners unable to unlock cars due to server errors
November 19, 2021
https://www.bleepingcomputer.com/ne...s-unable-to-unlock-cars-due-to-server-errors/

Some Tesla owners worldwide are unable to unlock or communicate with their cars using the app due to an outage of the company's servers.

Starting around 4 PM EST, Tesla owners have taken to social media reporting that the Tesla app is returning a "500 server error" when attempting to communicate with the car.
This outage prevents owners from using the app to get into the car and it reports an incorrect location of the car.
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Owners on the Teslamotorsclub forum are also experiencing issues, stating that they cannot access their car or unlock it through the app.

"Same here in TN. 500 Server Error. Car still shows at work, but I’m home," posted a Teslamotorsclub member.
While some Tesla models can be unlocked using the phone over Bluetooth, via key card, or via key fobs, other models do not have the "Phone Key" feature and can only be opened via the app.
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"My fob key was damaged. I tried to order another one on Tesla website but they don’t have any. I don’t have an option but to use my phone. And I have a 2020 performance Tesla model s .. 120k car and the 60k model 3 has the feature for key fob," reads another post on the Teslamotorsclub forum.
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Some Tesla owners unable to unlock cars due to server errors

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