[Solved]Please help! C:\WINDOWS\System32\bridge.dll error

Discussion in 'adware, spyware & hijack cleaning' started by mnw, Jul 16, 2004.

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  1. mnw

    mnw Registered Member

    Joined:
    Jul 16, 2004
    Posts:
    3
    I get this message after every reboot.
    I already had both Adaware & Spybot downloaded on my computer, as I've been trying - unsuccessfully- to delete spyware on my computer for days.
    Hope running both programs doesn't make this any harder! I keep getting two icons that come on my desktop everytime I log on to the internet, these are the properties:
    "C:\Program Files\WebSiteViewer\123796.exe" /ac:123796 /sk: /lc: /ul
    .casinopalazzo.com/index.php?sourceid=102838
    I can be online for about ten minutes tops, then my DSL connection keeps getting cut off & my computer just freezes, and i have to reboot & start again.
    THANKS in advance for your help!!!!!!! :D

    Here is my log from HijackThis
    Logfile of HijackThis v1.97.7
    Scan saved at 9:03:25 PM, on 7/16/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\S3apphk.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\program files\support.com\bin\tgcmd.exe
    C:\WINDOWS\System32\msawindows.exe
    C:\WINDOWS\system32\wintime.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\WINDOWS\system32\explorer.exe
    C:\WINDOWS\system32\explorer.exe
    C:\Program Files\Common files\WinTools\WToolsA.exe
    C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
    C:\progra~1\intern~1\mmx.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\SBC\Connection Manager\CManager.exe
    C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe
    C:\PROGRA~1\BROADJ~1\CLIENT~1\CFD.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Common files\WinTools\WToolsS.exe
    C:\Program Files\Common Files\WinTools\WSup.exe
    C:\Program Files\Yahoo!\browser\ybrowser.exe
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\WDWLQJS5\HijackThis[1].exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\WINDOWS\dial32.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50038
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.scanthenet.com/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.scanthenet.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.scanthenet.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.scanthenet.com/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.scanthenet.com/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.scanthenet.com/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50038
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50038
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
    F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,
    O2 - BHO: (no name) - SOFTWARE - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
    O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
    O2 - BHO: Curl - {A78CC2FF-6E4E-4556-B27C-D7C3A70D7A50} - C:\WINDOWS\System32\NDrv.dll (file missing)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray
    O4 - HKLM\..\Run: [Microsoft Update] msawindows.exe
    O4 - HKLM\..\Run: [etjsxycgczh] C:\WINDOWS\System32\zsxcwiac.exe
    O4 - HKLM\..\Run: [WinTime] C:\WINDOWS\system32\wintime.exe
    O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\system32\explorer.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\RunServices: [Microsoft Update] msawindows.exe
    O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
    O4 - HKCU\..\Run: [XiD] "C:\progra~1\intern~1\mmx.exe"
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe
    O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
    O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: MktBrowser (HKLM)
    O9 - Extra 'Tools' menuitem: MarketBrowser (HKLM)
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: http://www.windowsupdate.com
    O16 - DPF: Yahoo! MLB StatTracker - http://aud3.sports.yahoo.com/java/y/mlbst8298_x.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {11111111-1111-1111-1111-111111111237} - http://69.50.170.125/1/deaGB101.exe
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.systemsoap.com/ssoap/pptproactauthakamai/systemsoappro.cab
    O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://sef.mlxchange.com/Control/MultiSelectComboBox.cab
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://sef.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange.com/Control/IRCSharc.cab
    O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37904.6716435185
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab
    O16 - DPF: {CEFB7B49-9652-464F-8AFD-A577C0500F39} - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1004a_pack_XP.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4326/mcfscan.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/my/yiebio5_0_2_4.cab
    O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://www.real-euros.com/EPlugin.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{D7C07FB0-4989-485B-BA27-2BCC74521D2D}: NameServer = 67.36.13.26 66.73.20.40
    O19 - User stylesheet: C:\WINDOWS\sstyle.css (file missing)
     
  2. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Please help! C:\WINDOWS\System32\bridge.dll error

    Hi mnw

    wow - that's a "laundry list" :(

    First update or download CWShredder to version 1.59.1
    CWShredder (http://www.spywareinfoforum.com/~merijn/files/CWShredder.exe)
    Use the Fix button and follow the instructions you will receive.

    Other download sites: http://www.net-integration.net/tools/hijackthis.html

    Pls. save your Hijackthis into its OWN folder !

    Press Ctrl+Alt+Del and 'end task' on any of the follow that are present:

    WToolsA.exe
    WToolsS.exe
    WSup.exe
    dial32.exe
    msawindows.exe
    wintime.exe
    msawindows.exe
    mmx.exe

    Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.
    Make sure all browser and all Windows Explorer windows are closed before fixing

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50038
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.scanthenet.com/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.scanthenet.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.scanthenet.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.scanthenet.com/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.scanthenet.com/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.scanthenet.com/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50038
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50038
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
    F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,
    O2 - BHO: (no name) - SOFTWARE - (no file)

    O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
    O2 - BHO: Curl - {A78CC2FF-6E4E-4556-B27C-D7C3A70D7A50} - C:\WINDOWS\System32\NDrv.dll (file missing)

    O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime <-----optional

    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

    O4 - HKLM\..\Run: [Microsoft Update] msawindows.exe
    O4 - HKLM\..\Run: [etjsxycgczh] C:\WINDOWS\System32\zsxcwiac.exe
    O4 - HKLM\..\Run: [WinTime] C:\WINDOWS\system32\wintime.exe

    O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\system32\explorer.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\RunServices: [Microsoft Update] msawindows.exe

    O4 - HKCU\..\Run: [XiD] "C:\progra~1\intern~1\mmx.exe"

    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE <-------optional

    Did you set these in trusted zone?
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: http://www.windowsupdate.com
    If NOT - pls. check !

    O16 - DPF: {11111111-1111-1111-1111-111111111237} - http://69.50.170.125/1/deaGB101.exe

    O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.systemsoap.com/s...stemsoappro.cab

    O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab

    NOTE.........even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

    Make sure you can view hidden and system files: Instructions here

    Then Boot to safe mode: Instructions here

    Delete the following files\folders IF still present:

    C:\Windows\System32\wsaupdater.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\System32\zsxcwiac.exe
    C:\WINDOWS\system32\wintime.exe
    C:\WINDOWS\system32\explorer.exe
    C:\WINDOWS\Downloaded Program Files\bridge.dll
    C:\Program Files\WindowsSA <-----folder
    C:\Program Files\Common files\WinTools <------folder
    C:\progra~1\intern~1\mmx.exe

    Then reboot and use AdAware as described :
    HERE

    Spybot S&D
    The download for Spybot S&D is available here: http://www.computercops.biz/downloads-file-108.html

    Install by double-clicking on the downloaded file.
    Run Spybot S&D from desktop icon or Start menu.
    Press "Search for updates" button to get list of updates available.
    Press "Download updates" button.
    Close all IE windows and close & restart Spybot S&D.
    Press "Check for problems" button.
    Have SpyBot remove all it marks in red by pressing "Fix selected problems".

    Close Spybot S&D, reboot your system .

    Then browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.
    Then browse to the C:\Windows\Temp folder and delete all files in it.
    Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

    Go for free online Virus scans here:

    http://housecall.trendmicro.com/housecall/start_corp.asp
    http://www.pandasoftware.com/activescan/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

    Then Disable system restore: Instructions here
    Reboot

    Enable System Restore.

    Pls. post another log.
     
  3. mnw

    mnw Registered Member

    Joined:
    Jul 16, 2004
    Posts:
    3
    Re: Please help! C:\WINDOWS\System32\bridge.dll error

    Hi Mariana,

    Thanks sooooooo much for your help. My computer is definitely much faster already!
    I did everything you told me & here is my new log (it still seems pretty long to me, but I don't know anything about this stuff).
    Pls let me what I need to do to follow up.
    Thanks again!
    Logfile of HijackThis v1.97.7
    Scan saved at 1:26:20 PM, on 7/17/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\S3apphk.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\program files\support.com\bin\tgcmd.exe
    C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe
    C:\PROGRA~1\BROADJ~1\CLIENT~1\CFD.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    c:\Program Files\Microsoft Money\System\urlmap.exe
    C:\Documents and Settings\Owner\My Documents\Maria\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray
    O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe
    O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
    O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: MktBrowser (HKLM)
    O9 - Extra 'Tools' menuitem: MarketBrowser (HKLM)
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! MLB StatTracker - http://aud3.sports.yahoo.com/java/y/mlbst8298_x.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://sef.mlxchange.com/Control/MultiSelectComboBox.cab
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://sef.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange.com/Control/IRCSharc.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37904.6716435185
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab
    O16 - DPF: {CEFB7B49-9652-464F-8AFD-A577C0500F39} - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1004a_pack_XP.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4326/mcfscan.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/my/yiebio5_0_2_4.cab
    O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://www.real-euros.com/EPlugin.cab
     
  4. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Please help! C:\WINDOWS\System32\bridge.dll error

    Hi mnw

    super - great job !

    Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.
    Make sure all browser and all Windows Explorer windows are closed before fixing

    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

    Reboot

    Then Disable system restore: Instructions here
    Reboot

    Enable System Restore.

    that's all :)

    I would recommend installing:

    a. SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
    b. SpywareGuard: http://www.javacoolsoftware.com/spywareguard.html

    Also here is an excellent source for tips to tighten security. Follow the advice and get the free downloads to help avoid some of these problems in the future.

    Happy Safe Computing :)
     
  5. mnw

    mnw Registered Member

    Joined:
    Jul 16, 2004
    Posts:
    3
    Re: Please help! C:\WINDOWS\System32\bridge.dll error

    All done!
    THANK YOU!
    My boyfriend & I are ETERNALLY grateful :D :D :D :D :D :D

    Maria
     
  6. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Please help! C:\WINDOWS\System32\bridge.dll error

    Hi Maria

    thanks for your feedback :)

    You're Very Welcome - glad we could help !

    Happy Safe Computing !
     
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