[Solved] My Hijackthis Log

Discussion in 'adware, spyware & hijack cleaning' started by fred keith, Jul 11, 2004.

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  1. fred keith

    fred keith Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    4
    After running both SpyBot S&D as well as Ad-Aware 6.0 I am down to the following two items that will not be removed: CleverIEHooker.Jeired and DSO Exploit. Here is my log...Any help would be greatly appreciated!

    Logfile of HijackThis v1.97.7
    Scan saved at 11:03:55 AM, on 7/11/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\WINDOWS\bewkashjw.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\BellSouth\Connection Manager\CManager.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
    C:\Program Files\hijackthis\HijackThis1977.exe
    C:\WINDOWS\System32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {06882431-2CE5-4C02-A942-AB86D55C0DC3} - C:\WINDOWS\zluoxeh.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
    O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O3 - Toolbar: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [dtlfy] C:\WINDOWS\bewkashjw.exe
    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
    O4 - HKLM\..\Run: [refubox] C:\WINDOWS\refubox.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: hp officejet 4100 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Privacy Bar (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {01118D00-3E00-11D2-8470-0060089874ED} (SupportSoft Password Reset Class) - http://help.bellsouth.net/sdccommon/download/tgctlpw.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: My Hijackthis Log

    Hi fred keith

    Check the following items in HijackThis.
    Close all windows except HijackThis and click "Fix checked":

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

    O2 - BHO: (no name) - {06882431-2CE5-4C02-A942-AB86D55C0DC3} - C:\WINDOWS\zluoxeh.dll

    O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)

    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O3 - Toolbar: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [dtlfy] C:\WINDOWS\bewkashjw.exe
    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

    Any idea what this is?
    O4 - HKLM\..\Run: [refubox] C:\WINDOWS\refubox.exe
    If UNKNOWN - pls. check !

    O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe


    NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

    Make sure you can view hidden and system files: Instructions here

    Then Boot to safe mode: Instructions here

    Delete the following files\folders IF still present:

    C:\Program Files\TV Media <----folder
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\bewkashjw.exe
    C:\Program Files\webHancer <------folder
    C:\WINDOWS\refubox.exe < ----- see above !

    Then reboot and use AdAware as described :
    HERE

    Then use the Disk Cleanup Utility to empty all your Temp folders.

    Then Disable system restore: Instructions here
    Reboot

    Enable System Restore.

    Problems gone?
     
  3. fred keith

    fred keith Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    4
    Re: My Hijackthis Log

    Thanks Marianna,
    So far so good....but after rebooting to use AdAware I got the following error message: "CManager - Application Fatal Error: Unable to connect to the CCD Process" Yikes! I clicked okay and ran AdAware and cleaned some more stuff off. I also used Disk Cleanup Utility to empty the temp files. Before I disable system restore I thought I would ask you about the error message. Should I proceed with disabling system restore? Please advise!
     
  4. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
  5. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Re: My Hijackthis Log

    Answersthatwork TaskList

    Scroll a little way down that page and look for CCD.exe. The recommendation there says that the Broadjump's CCD is definitely not needed, but if it was installed with your ISP's software (Cmanager) then in most cases you cannot uninstall the CCD part without it effecting your DSL connection manager software.

    Scroll further down the page and look for Cmanager: "Connection Manager application for the SBC Yahoo DSL Internet access service".

    It gives you the suggestions on that page to uninstall and reinstall your connection software, but if you are not comfortable in doing that, then I would leave the CCD.exe alone.

    If you did have AdAware remove the Broadjump's CCD.exe, you may be able to restore it from the backups in AdAware. Then hopefully you will not have that error message again.

    Hope that helps,

    Regards,

    snap
     
  6. fred keith

    fred keith Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    4
    Re: My Hijackthis Log

    Thank you both. Here is my latest HJT Log. Would you please review it again? Thank you.

    Logfile of HijackThis v1.97.7
    Scan saved at 8:03:47 PM, on 7/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\HPZipm12.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\hijackthis\HijackThis1977.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: hp officejet 4100 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Privacy Bar (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {01118D00-3E00-11D2-8470-0060089874ED} (SupportSoft Password Reset Class) - http://help.bellsouth.net/sdccommon/download/tgctlpw.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  7. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: My Hijackthis Log

    great job !

    Only one "clean-up" thingy:

    Check the following items in Hijackthis - close ALL windows\browsers except Hijackthis and click "Fix checked"

    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

    Reboot

    and you're done :)
     
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