[solved]HiJackThis! log file - please help!

Discussion in 'adware, spyware & hijack cleaning' started by chesh, Jul 7, 2004.

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  1. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Hi. This is my first post and I'm not as knowledgable as a lot of you, so please bear with me.

    I seem to have fallen victim to the Cool Web Search curse and I cannot get rid of it. I've tried various Spyware removal tools, including Cool Web Shredder, Ad-Aware, Spybot S&D, NAV, and SpySweeper, but nothing works. Merijn's Cool Web Shredder reports that removal has been successful but everytime I reboot the blighter comes back to haunt me! Dame thing with SpySweeper.

    My hijackthis.log file follows and any help anyone could give me with the removal of this scumware would be greatly appreciated.

    Logfile of HijackThis v1.97.7
    Scan saved at 16:35:51, on 07/07/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Documents and Settings\Matt\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [SpeedGear] C:\WINDOWS\System32\SG2.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [NvMixerTray] C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
    O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://dev-www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_37.cab
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1991c6b6004c20d14703/netzip/RdxIE601.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37959.6080439815
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/vip_236/webolr/OCX/FlashAX.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{758DCBFB-3ABC-4FE9-A236-8C0D8EECBADC}: NameServer = 62.241.160.200 158.43.240.3
     
  2. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Re: HiJackThis! log file - please help!

    Hello chesh,

    Run Hijackthis again with all browsers closed and check this item and then on Fix:

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1991c6b...ip/RdxIE601.cab

    Reboot.

    I am not seeing much else with your log so let me know how things go after fixing this.

    Also, when you run CWShredder, are you clicking on Fix or Scan. I just want to make sure you click on Fix.

    Post a new HJT log when you are done.
     
  3. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Re: HiJackThis! log file - please help!

    Hi Taz,

    Thanks for your reply. I've done what you asked and rebooted. I have been clicking on fix instead of just scan whenever I've run Cool Web Shredder but this hasn't helped.

    Your solution seems to have sorted things for the moment, however I'm still being redirected to the Cool Web Search (about:blank) page and getting pop-ups telling me I'm infected when I try to find an address that doesn't exist.

    I have attached the latest HiJackThis! log file for you to look at, if you can see any other problems please let me know.

    Thanks again.

    Logfile of HijackThis v1.97.7
    Scan saved at 01:07:57, on 09/07/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\WINDOWS\notepad.exe
    C:\Documents and Settings\Matt\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [SpeedGear] C:\WINDOWS\System32\SG2.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [NvMixerTray] C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
    O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://dev-www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_37.cab
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Program Files\EA SPORTS\FIFA 2004\update.1.1\patchx2.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37959.6080439815
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{758DCBFB-3ABC-4FE9-A236-8C0D8EECBADC}: NameServer = 62.241.160.200 158.43.240.3
     
  4. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Re: HiJackThis! log file - please help!

    Hello,

    Copy the contents of the quote box to Notepad.
    Name the file Appinit.bat
    Save as type All Files
    Save on the Desktop.


    Double click on Appinit.bat
    This will create a file on the desktop named windows.txt (if you don't find the file on your desktop, do a search for it.)
    Copy and paste that log here.
     
  5. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Re: HiJackThis! log file - please help!

    Hello,

    I've done that but I'm in way over my head at the moment so I'm trusting you. Here's the windows.txt file (it looks like a load of rubbish to me):

    regf       Pugf hbin  ¨ÿÿÿnk, 8ó7™VÄ ÿÿÿÿ ÿÿÿÿÿÿÿÿ ð x ÿÿÿÿ 0 :  D  Windows ÿÿÿsk x x  Ô  „¸ È   ¤       !  €  !  ?          ?               Øÿÿÿvk :    fùAppInit_DLLsÖæGÀÿÿÿC : \ W I N D O W S \ S y s t e m 3 2 \ c t l a . d l l f  h Ðÿÿÿvk     ÀUDeviceNotSelectedTimeoutðÿÿÿ1 5  x ðÿÿÿ9 0  ë=tÀÐÿÿÿvk  €'   zGDIProcessHandleQuota"þàÿÿÿvk  x   °ºSpooler2ðÿÿÿy e s
    Ñ_å h Ø ( X * àÿÿÿvk  €   5swapdiskÐÿÿÿvk     . TransmissionRetryTimeoutàÿÿÿh Ø ( X * À  Ðÿÿÿvk  €'   USERProcessHandleQuota À Áw 0 @  ÿÿ C:\WINDOWS\system32\msvcrt.dll Ýw Ð @  ÿÿ C:\WINDOWS\system32\ADVAPI32.dll x p @  ÿÿ C:\WINDOWS\system32\RPCRT4.dll Ôw À @  ÿÿ C:\WINDOWS\system32\USER32.dll ~  @  ÿÿ C:\WINDOWS\system32\GDI32.dll ùv  @    C:\WINDOWS\system32\Secur32.dll Öv ` @   C:\WINDOWS\system32\iphlpapi.dll «q @ @
      C:\WINDOWS\system32\WS2_32.dll ªq € @   C:\WINDOWS\system32\WS2HELP.dll   @,   C:\WINDOWS\System32\ctla.dll
     
  6. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Re: HiJackThis! log file - please help!

    Hello,

    Yes it does look like jibberish, but it is showing us you have a hidden dll. And this is the one we have to get rid of:C:\WINDOWS\System32\ctla.dll

    So this is what I need:

    Do you use XP home or XP professional?

    Is your system file NTFS or Fat32?
    (To find this one out, just go to Start>My Computer>highlight your C: drive,
    and right click on it and select properties. Near the top it will tell you what file system you have.)

    We need this info before we can get rid of that dll
     
  7. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Re: HiJackThis! log file - please help!

    Hi,

    I'm using XP home on the NTFS file system. Built the computer myself just under a year ago and the last fresh install of windows was Feb this year. Have kept up to date with all the Windows Updates etc.

    What next?
     
  8. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Re: HiJackThis! log file - please help!

    Download this file and then immediately sign off the
    internet and stay off until all steps are finished.

    http://computercops.biz/modules.php?nam...ad&id=1183

    Extract the batch file (hiving.bat) and run it. If you have script blocking enabled you will get a warning. Please allow this to run. The script is just producing a message box. Double click on the batch to run it. After a reboot the super hidden nasty file will no longer be loaded and will be visible. This will end the constant reinstall of about:Blank.

    ----------------------
    You run Home and so you will restart into Safe mode.

    Restart into Safe mode and find this file:
    C:\WINDOWS\System32\ctla.dll


    Use the security tab on ctla.dll and take ownership.
    Change the 'everyone special' to
    'you> with Admin rights-> FULL control
    Then try to delete it, if that fails try to rename
    it first to different name+ext.
    Example:
    log.dll>bleh.txt
    bleh.txt > badfile.111

    Once you have successfully deleted the file restart into Regular Windows mode.

    Extract and Run CWShredder immediately.
    Press the fix button to clean.

    Restart and run hijackThis again.

    Post your new log here in your next reply.

    Also please create a new Windows.txt and attach it so we can doublecheck.
     
  9. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Re: HiJackThis! log file - please help!

    Hello again,

    When I click on the link you gave me I'm told I can't access that file directly. If you give me the name of the program/archive I can download it via the download section.
     
  10. Bulldog

    Bulldog Spyware Expert

    Joined:
    Aug 1, 2003
    Posts:
    8
    Re: HiJackThis! log file - please help!

    The attached file is zipped.
    You need to change the file name to hiving 154.zip and the proceed with instructions from above.
     

    Attached Files:

  11. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Re: HiJackThis! log file - please help!

    Hi,

    Sorry it's been a day or so, I've been away.

    Have done all you asked and deleted ctla.dll without a problem. When I rebboted as normal I had to set up my internet connection again which was strange, and about:blank hasn;t completely dissapeared. Here is the latest HiJackThis! log file:

    Logfile of HijackThis v1.97.7
    Scan saved at 00:22:53, on 12/07/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\SG2.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Documents and Settings\Matt\Desktop\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [SpeedGear] C:\WINDOWS\System32\SG2.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [NvMixerTray] C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://dev-www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_37.cab
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Program Files\EA SPORTS\FIFA 2004\update.1.1\patchx2.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37959.6080439815
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  12. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Re: HiJackThis! log file - please help!

    And here's the windows.txt file:

    regf       Pugf hbin  *ÿÿÿnk, ¨M~›gÄ ÿÿÿÿ ÿÿÿÿÿÿÿÿ À € ÿÿÿÿ 0 :  D  Windowsows ( ÿÿÿsk € €  Ô  „¸ È   ¤       !  €  !  ?          ?               Ðÿÿÿvk  *   ÀUDeviceNotSelectedTimeoutðÿÿÿ1 5  x  p Ðÿÿÿvk  €'   zGDIProcessHandleQuota"þðÿÿÿ9 0  ë=tÀàÿÿÿvk     °ºSpooler2ðÿÿÿy e s
    Ñ_åàÿÿÿvk  €   5swapdisk p ¸ ø ( ` Ðÿÿÿvk  è   . TransmissionRetryTimeoutÐÿÿÿvk  €'   USERProcessHandleQuota àÿÿÿp ¸ ø ( ` 
     
  13. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Re: HiJackThis! log file - please help!

    Hello,

    Your hidden dll is gone. That is a good thing.

    Open IE and go to Tools> Internet Options and in the first box is where you can type in what web page you would like to be your homepage. Do that and click on Apply.

    Reboot your computer and start IE again and tell me if your homepage you typed in came up.
     
  14. chesh

    chesh Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    8
    Re: HiJackThis! log file - please help!

    Hi there,

    I have done that and everything appears fine at the moment. The about:blank page has dissapeared for now and I haven't had any pop-ups so I think we've cracked it. If I have any problems I'll let you know, but like I say I think it's gone.

    Thanks very much for your help, I'm very grateful.
     
  15. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
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