Solution to Error reading the file. (0x40001) with Mcafee

Discussion in 'Acronis True Image Product Line' started by ramiss, Jan 18, 2009.

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  1. ramiss

    ramiss Registered Member

    Jan 18, 2009
    Anyone running Mcafee Total Protection (or any other type of McAfee products) must disable all of the Mcafee services in order to get rid of this issue.

    For example, with Mcafee Total Protection you must disable the following services:
    - EngineServer
    - myAgtSvc
    - McShield

    You can automatically do this with a batch file containing the following 3 lines and have True Image run this file before the job:

    net stop EngineServer
    net stop myAgtSvc
    net stop McShield

    Then, after the job, have it run a batch file with the following:

    net start EngineServer
    net start myAgtSvc
    net start McShield

    I hope this helps someone.


  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello ramiss,

    Thank you for your interesting in Acronis True Image

    Thank you very much ramiss for your output. It’s also a good idea to have the latest build of McAfee in order to eliminate the possible issues with Acronis software.

    Best regards,
    Dmitry Nikolaev
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