SO with SRWare Iron 5.0.380

Discussion in 'Prevx Releases' started by vtol, Apr 30, 2010.

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  1. vtol

    vtol Registered Member

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    Assuming that Google's Chrome and it's derivative Iron are supported by P/SO.

    If so having trouble with the SO tab on Iron 5.0.380 (beta yet close to RC) to show. Most of the time the SO tab is a no-show, if though randomly appearing it sits in a strange position at the upper right edge. Even when dragged to a more convenient place it would escape and return to the initial position, or better be a no-show again. OS is WIN 7 64bit
     
  2. Dark Star 72

    Dark Star 72 Registered Member

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    Can confirm this behaviour in the ChromePlus browser. When I open the browser the SO tab will be where I placed it but after browsing a couple of sites it will disappear. Close and reopen the browser and the tab will be back again.
    Even if the tab has disappeared SO is still active, confirmed that by going to a known 'bad' site which triggers the Prevx blackout :D Do you really want to go there, there be dragons lurking :eek:
    I'm sure this wasn't a problem with Google Chrome but wasn't using build 130 then.
    Am on XP Home SP3 with Returnil 2010.
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We currently aren't trying to support SRWare Iron directly so there could indeed be some issues - I'll take a look at this soon to try to get a more reliable experience together :)
     
  4. tobacco

    tobacco Frequent Poster

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    Looks like i'll be bumper hitching with pegas ;)
     
  5. vtol

    vtol Registered Member

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    SO not active anymore (WIN 7 64bit) with b x.136, though the tab is still there

    05-05-2010 18-36-49.png
     
  6. tobacco

    tobacco Frequent Poster

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    lol!

    Before it should of been there and wasn't and now it shouldn't be there but is o_O

    I thought SO was ready for prime time but i'm guessing from all these recent threads that SO still needs a ton of work.
     
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We don't necessarily support SRWare Iron or other custom builds of browsers, only the default versions of Chrome, Opera, IE, and Firefox.

    There has never been an issue that we couldn't solve and we solve most of them in only a few hours or after a single user reports it - please let us know if there are any issues you are experiencing but SafeOnline is currently used by more than 5 million users, almost entirely without problems.
     
  8. vtol

    vtol Registered Member

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    it is not always there, more erratic and if showing still in that far right upper place. does not matter though as it does not work. which they said is by design as not supporting this browser. I am curious how it does with the latest chrome beta released today, at least chrome is supported by Prevx, but I am not going to install that google stuff.
     
  9. tobacco

    tobacco Frequent Poster

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    Joe

    Pleeeeeeeeeease - don't start responding defensively like all the other forums do! It is what has always separated Prevx from the other support forums ;)

    The positive and not negative or defensive responses. Since you support chrome and iron is very similar and based on the same source code, it shouldn't be difficult to figure out right??
     
  10. Triple Helix

    Triple Helix Webroot Product Advisor

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    But then your get a list as long as my arm! Can you add this Browser and this one and on and on! I use 3 of the four as I will not use Google products anymore! IMO

    TH
     
  11. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    It's hard to not respond defensively when receiving messages like: "I thought SO was ready for prime time but i'm guessing from all these recent threads that SO still needs a ton of work. "

    If I've misinterpreted your post then sorry but I felt like it was necessary to clarify that the massive majority of Prevx users are running fine and without problems :)

    It is a matter of priority - Iron has an extremely low userbase and we have a number of other improvements (i.e. Prevx 4.0 :)) which are a higher priority than small, infrequently used browsers.
     
  12. tobacco

    tobacco Frequent Poster

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    Correct but we aren't talking about a browser based entirely on new and completely different code. You support Google chrome and both Iron and Google chrome are based on the same code.

    But enough said - it's your choice to ignore Iron and until i see the "customer is always right" and "we strive to be the best and most compatible product out there" attitude return, i have no choice but to withhold my recommendation of Prevx and SO :thumbd: to all family, friends and contacts which by the way, is the only security progam i have ever recommended.
     
  13. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    The issue is that SafeOnline doesn't integrate into the browser itself - it works beneath the browser layer, so each minor browser change requires a significant change on our end. Identifying URLs in each different browser requires massive amounts of work to find the correct browser address bar, which is why we can't easily add other browsers (even though the bulk of the protection can be loaded beneath it).

    We always have the mentality to be as compatible as possible and it is on our roadmap to add support for minor browsers but I am just trying to be fair in saying that it won't be done in the next update but will be much easier to be added in the Prevx 4.0 architecture, which is still quite some time away.
     
  14. Dark Star 72

    Dark Star 72 Registered Member

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    Joe,
    When I am using the ChromePlus browser the Tab is sometimes there, sometimes not. Regardless of whether the tab is visible or not is the browser still as fully protected by PSO as say Firefox is?
     
  15. vtol

    vtol Registered Member

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    But SeaMonkey is not a small, infrequently used browser?

    https://www.wilderssecurity.com/showthread.php?t=272036
     
  16. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We have not put forth any effort to adding SeaMonkey - it may have inadvertently become supported because of changes to Firefox protection :)
     
  17. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hard to say - we haven't done any testing at all with ChromePlus so I wouldn't count on it. It likely has similar attributes to the Chrome browser itself but we aren't intentionally supporting it.
     
  18. vtol

    vtol Registered Member

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    but not FF 3.7, which is still not supported...
     
  19. Cudni

    Cudni Global Moderator

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    should it be if still being worked on continuously until official release date
     
  20. vtol

    vtol Registered Member

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    might be, however I would like to believe that early development snapshots are being utilized by a broader audience than it used to be. there is no harm to get on the wagon early
     
  21. 1000db

    1000db Registered Member

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    I'm an avid Iron user and have waited for it's support in SO. However, I believe the protection that SO currently provides was worth switching to a different browser for everyday use. Even as an Iron user I have to agree with PrevxHelp that the low user base of Iron warrants the current decision not to support Iron. It makes sense from a development perspective.
     
  22. tobacco

    tobacco Frequent Poster

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    Your choice 1000

    But if everyone thought that way, and "thank god we don't", we'd all still be using "Internet Explorer".
     
  23. Triple Helix

    Triple Helix Webroot Product Advisor

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    But you have IE,FF,Opera and Chrome all supported and secured to do online transactions what else is needed in reality? IMHO You can use the other Browsers to do what ever you like but if you need to be secure use the one's that are supported for now Joe said that they will try to add more in Version 4!

    TH
     
    Last edited: May 12, 2010
  24. ace55

    ace55 Registered Member

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    All SRWare iron adds to Chrome is adblocking and no transmission of the RLZ identifier on a Google search query. Oh, and no google updater program, so you can leave vulnerabilities in your browser longer.

    In no way is SRWare Iron such an innovative browser that it deserves high priority. It has a small user base for a reason. Badmouthing Prevx to your friends/family is your call, but come on man. If you want SO, use Chrome with AdSweep. If you want baked in adblocking, use Iron without SO. Choice is obvious to me.
     
  25. tobacco

    tobacco Frequent Poster

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    So sorry i insulted your mother (prevx) :rolleyes:

    And who said i'm "bad mouthing" prevx?? I just said i will not recommend any longer. Go back to school if you can't see the diff!
     
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