Discussion in 'ESET Smart Security' started by darkmeans, Sep 18, 2012.
It happens when I start windows. How I can fix it ?
What version of ESS are you running? I assume this is a known problem of certain controller drivers, I will provide you with a fixed dll then.
Eset Smart Security 126.96.36.199 . What should I do ?
I have the same problem, consuming 1,9 Gb of ram.
I talk to support by phone and they recommend to uninstall Spybot,
but after uninstall , same problem again. I try to reinstall Eset smart security too , but dont solve the problem.
Lastest version installed and updated.
I have the same problem with ess 188.8.131.52. All my ram is eating by ekrn.exe !
In the end I decided to try the beta of smart security 6. I must say it is much faster, and it seems that there are no problems with the ekrnl.exe
I'm running ESS 184.108.40.206 on Windows 7 SP 1 32 bit and ekrn.exe takes up around 78 MB (I assume this is normal but a little bit heavier compared to v220.127.116.11 which used to consume around 62 MB).
The same problem with beta 6:
Virus signature database: 7691 (20121114)
Update module: 1041 (20120430)
Antivirus and antispyware scanner module: 1369 (20121025)
Advanced heuristics module: 1136 (20121017)
Archive support module: 1156 (20121029)
Cleaner module: 1058 (20121005)
Anti-Stealth support module: 1032 (20120806)
Personal firewall module: 1099 (20121031)
Antispam module: 1022 (20120601)
ESET SysInspector module: 1227 (20120927)
Real-time file system protection module: 1007 (20111129)
Translation support module: 1094 (2012092
HIPS support module: 1058 (20121023)
Internet protection module: 1049 (2012101
Web content filter module: 1019P (20120614)
Advanced antispam module: 1125 (20121114)
Database module: 1024 (20121016)
Not only this problem, when creating rules on interactive mode, sometimes the program cant read firewall configuration.
Version 6 is basically the same engine so will have the same issues, Ekrn.exe has a memory leak, on my pc win xpsp3 it will gradually accumilate into 100's of MB not as severe as 1.93GB but still a concern, As there's still no word from the developers regarding a fix in ESSV6 things aren't looking too good for those affected,
marcos correct me if i am wrong but i thought there was a fix for v6 as well as v5 for this issue
Yes, the issue was fixed in both v5 and v6.
Marcos - was it fixed by component update for those that already have the software installed - or is a manual upgrade needed?
A manual upgrade will be needed (ie. by running a newer msi or by upgrading via the program's gui when a newer version becomes available).
Great - thank you.
This newer msi ,is it available now from eset.co.uk or eset.com ? i downloaded the msi(offline installer) from the uk site, and its digital signature timestamp is 25thApril 12 and is same build 18.104.22.168
I'm having this issue with version 22.214.171.124 and can't find a newer version. Am I missing something or is there no real fix yet?
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