Smart Security 6 license renewal

Discussion in 'ESET Smart Security' started by Defcon5, Apr 8, 2013.

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  1. Defcon5

    Defcon5 Registered Member

    Joined:
    Apr 8, 2013
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    Location:
    USA
    I'm running SS6 on 3 computers and my license expires in a few weeks. This week I purchased ESET Family Security Pack CD to use on my 3 computers and mobile devices.
    When my license expires on my pc's can I simply input the new activation code from Family Security Pack or do I need to download Family Security Pack to use the new activation code.
    I posed this question to ESET support and it was clear they didn't carefully read or understand my question.
    Thanks
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
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    On the day your current license expires, go to http://www.eset.com/activate and fill out the form, including entering the new activation code. When you hit SUBMIT, you'll get a new username and password combination. Copy/Paste this into your currently installed ESS6 product window (double-click the icon and press CTRL+U) and when the next virus signature database is updated, your product will reflect the new expiration date.

    For your other 2 computers, you'll only need to enter the new username/password into the product. You will only need to go through the Activation Page process once.
     
  3. Defcon5

    Defcon5 Registered Member

    Joined:
    Apr 8, 2013
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    Location:
    USA
    Thank you!!
     
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