O/S - XP SP3 Eset Smart Security v4.0.417.0 ---------------------------------- Virus signature database: 4002 (20090411) Update module: 1028 (20090302) Antivirus and antispyware scanner module: 1206 (20090409) Advanced heuristics module: 1092 (20090309) Archive support module: 1092 (20090324) Cleaner module: 1040 (20090401) Anti-Stealth support module: 1010 (20090302) Personal firewall module: 1045 (20090325) Antispam module: 1011 (20090114) SysInspector module: 1211 (20090325) Self-defense support module : 1005 (20081105) ---------------------------------- Bugs found after two frustrating days of use: 1) Thunderbird doesn't open properly anymore, ESET blocks loading of the program. The process launches, but no GUI is shown. Brilliant work ESET. 2) Random sites being totally blocked by firewall for no good reason (google, yahoo, etc.) This only happens when firewall is enable, disabling firewall allows sites to load. I can only access Google about 50% of the time now. 3) Intermittent periods of time where ALL internet traffic is blocked, for no distinguishable reason. My entire network was blocked until I rebooted this morning...eset firewall was to blame. 4) Trying to upgrade from 3.x to 4.x is a nightmare, among other problems, the ESET service doesn't get uninstalled OR turned off during uninstallation. It took me 4 tries to get this software installed because it couldn't properly upgrade without a ton of user intervention. 4.0 didn't seem to know how to uninstall 3.0, lmfao. Norton is easier to deal with than this , and as we all know Norton sux. I've used every major a/v scanner on the market in the last 15 years, never have I had this many problems with any of them! 5) No tooltips?!? In the advanced settings, with hundreds of cryptic settings, there aren't any tool tips to explain what all the settings do. Are you kidding me? Do you expect your customers to go online, look up, and memorize every last option and setting? Don't be lazy, this program desperately needs tooltips! This is a bug because is prohibits the user from using the firewall effectively. WTF! How nice of ESET to beta test on paying customers. Fix this pos firewall or give me my money back! BUGGIEST firewall A/V package I've used in the last 15 years I'm not a noob, don't give me stupid noob suggestions. Don't tell me to disable features of the firewall to make things work...I didn't pay $60 to disable the freakin' program! This firewall a/v package, at best, is still in its beta stages, and ESET has no business selling this pile of crap until these bugs are fixed! Is there a STABLE release of smart security 4 out there, or all they all as buggy as 4.0.417? Installing this software hurt my PC security, handicapped my email, and destabilized my system...what a terrible programming job! Unless this plethora of bugs is fixed immediately, I'll never buy another ESET product again!