Sluggish system may have spyware

Discussion in 'adware, spyware & hijack cleaning' started by estillbham, Feb 26, 2004.

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  1. estillbham

    estillbham Registered Member

    Joined:
    Feb 26, 2004
    Posts:
    1
    I will appreciate any help you can give me. Here is my HijackThis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 10:43:56 AM, on 2/26/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\EarthLink 5.0\ConMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
    C:\Program Files\HDD Health\HDDHealth.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\IE New Window Maximizer\iemaximizer.exe
    C:\Program Files\E-Color\Colorific\hgcctl95.exe
    C:\Program Files\Common Files\efax\HotTray.exe
    C:\Program Files\Connected\CBRegCap.EXE
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\Program Files\Connected\CBlaunch.exe
    C:\Program Files\Conversions Plus\FORMATM.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
    C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\SYSTEM32\Rpcnet.exe
    C:\Program Files\Common Files\efax\Dllcmd32.exe
    C:\Program Files\Conversions Plus\MacName.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
    C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\Program Files\E-Color\True Internet Color\TICIcon.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Connected\CBSysTray.exe
    C:\Program Files\BellSouth\Connection Manager\CManager.exe
    C:\Program Files\Handspring\HOTSYNC.EXE
    C:\Program Files\IE New Window Maximizer\iemaximizer.exe
    C:\WINDOWS\FSScrCtl.exe
    C:\Program Files\POPFile\popfileib.exe
    C:\Program Files\HDD Health\hddhealth.exe
    C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\PROGRA~1\Qualcomm\Eudora\Eudora.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\CONVER~1\dvzeng.exe
    C:\DOCUME~1\Ed\LOCALS~1\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink.net/partner/more/msie/button/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.electionline.org/index.jsp
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5F50A50A-0A0F-4F58-8B1C-62BC60F9B05A} - C:\PROGRA~1\NEWZCR~1\NCRSSA~1.DLL
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.107-big.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.107-big.dll
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
    O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [MacLicense] "C:\Program Files\Conversions Plus\MacLic.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
    O4 - HKCU\..\Run: [HDDHealth] C:\Program Files\HDD Health\HDDHealth.exe -wl
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IE New Window Maximizer] C:\Program Files\IE New Window Maximizer\iemaximizer.exe
    O4 - Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
    O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
    O4 - Startup: IE New Window Maximizer.lnk = C:\Program Files\IE New Window Maximizer\iemaximizer.exe
    O4 - Startup: Run POPFile.lnk = C:\Program Files\POPFile\popfile.exe
    O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
    O4 - Startup: Shortcut to hddhealth.exe.lnk = C:\Program Files\HDD Health\hddhealth.exe
    O4 - Global Startup: Colorific.lnk = C:\Program Files\E-Color\Colorific\hgcctl95.exe
    O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
    O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
    O4 - Global Startup: MacName.lnk = C:\Program Files\Conversions Plus\MacName.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: SonnReg.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
    O4 - Global Startup: True Internet Color Icon.lnk = C:\Program Files\E-Color\True Internet Color\TICIcon.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.107-big.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.107-big.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.107-big.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: MT It! - http://www.votelaw.com/cgi/mt.cgi?__mode=reg_bm_js&bm_show=trackback,category,allow_comments,allow_pings,convert_breaks&bm_height=640
    O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.107-big.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar_en_2.0.107-big.dll/cmtrans.html
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Newz Crawler (HKLM)
    O9 - Extra 'Tools' menuitem: Newz Crawler (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl Class) - http://support.fastaccess.com/sdccommon/download/tgrc.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compuserve.com/chat/RTCChat.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/078143512fb677495120/netzip/RdxIE6.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/big/1.1.63-big/GoogleNav.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37863.1600347222
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://www.webex.com/client/latest/webex/ieatgpc.cab
    O16 - DPF: {F9345AB4-7CB5-11D7-A914-00A0C96F4D57} (PrjBestView.CtlBestView) - http://www.monitorsdirect.com/pro/pro_tools/CtlBestView.CAB
     
  2. dave38

    dave38 Spyware Expert

    Joined:
    Feb 26, 2004
    Posts:
    377
    Nothing obvious in your log. However, you do have a shedload of startups, some of which may not actually be needed.

    I suggest that you check them against http://www.sysinfo.org/startuplist.php, and Answers that work, to see which can safely be disabled. That should speed things up.
     
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