slow Acronis True Image Echo Wokstsation verification with Kaspersky KIS 7.0?

Discussion in 'Acronis True Image Product Line' started by ingber, Dec 23, 2007.

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  1. ingber

    ingber Registered Member

    Joined:
    Dec 24, 2006
    Posts:
    39
    My incremental and full backups seem to work fine, backing up say 15 GB in less than an hour. However, Verification takes over 2-3 hours? I have my pre-script turn off KIS 7.0 (Kaspersky), and my post-script turns KIS back on. I realize that Acronis does not let me run the post-script AFTER the verification, and it runs just before Verification starts.

    Can you tell me which files under Acronis/TrueImageEchoWorkstation I might try to add the KIS Trusted Zone to see if this is the problem Acronis takes so long to Verify? These files are:

    DDDeployer.exe
    TimounterMonitor.exe
    TrueImage.exe
    TrueImageCmd.exe
    TrueImageCmdDos.exe
    TrueImageMonitor.exe
    TrueImageTerminal.exe
    bootmenu_logo.png
    fox.dll
    gen_bootmenu.exe
    media_full_dd.config
    spawn.exe
    splash.run
    timounter.dll
    tishell.dll
    tishell32.dll
    winpe_iso.exe
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello ingber,

    Thank you for using Acronis Disk Backup software

    You can add the following files to KIS Trust Zone to fix this issue:

    TimounterMonitor.exe
    TrueImage.exe
    TrueImageCmd.exe
    TrueImageCmdDos.exe
    TrueImageMonitor.exe
    TrueImageTerminal.exe
    fox.dll
    timounter.dll
    tishell.dll
    tishell32.dll

    Thank you

    --
    Michael Levchenko
     
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