slackware 10.2 and TrueImageServer9.1_d_en.i686

Discussion in 'Acronis True Image Product Line' started by cos2mih, Mar 27, 2006.

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  1. cos2mih

    cos2mih Registered Member

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    executed with --norpm option ... after "Compenents selection" i have this error "Cannot read rpm config file /tmp/rpmrc: (no error)" ... and after that setup just exit

    i have not errors in any log file of system

    thanks
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    Hello cos2mih,

    Thank you for your interest in Acronis Linux Server Disk Backup Software.

    First of all, please make sure that you are running the program under the Root account.

    Please also run the following command:

    strace -o log -fF ./TrueImageServer9.1_d_en.i686

    Please collect the created log file.

    Please submit a request for technical support with the subject indicating that you wish to contact Marian Fadeeva. Attach the collected file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
  3. eugene777

    eugene777 Registered Member

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    Apr 9, 2006
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    I got exactly the same error with Gentoo.
    trueimage-setup.log says:
    glibc version is: 2.4
    Installing package dkms-2.0.4
    Cannot read rpm config file /tmp/rpmrc: (no error)
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello eugene777,

    Thank you for your interest in Acronis Linux Server Disk Backup Software.

    Please follow the instructions from my previous post and send us the collected log file. We will certainly analyze the issue and provide you with a possible solution.

    Thank you.
    --
    Kirill Omelchenko
     
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