Side step

Discussion in 'privacy problems' started by bhong, Mar 8, 2004.

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  1. bhong

    bhong Registered Member

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    I have spywareblaster installed, and I love it. However, I recently tried to download Side Step - a discount airfare search engine. I was unable to because Java of ActiveX was disabled. I uninstalled Spywareblaster and removed all ActiveX blocks - still no success. Is this due to spywareblaster? Does anyone have any solutions? Thanks :doubt:
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
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    Hi bhong,

    Sidestep was long targeted because it got bundled with other programs:
    http://www.doxdesk.com/parasite/SideStep.html

    SpywareBlaster has two entries blocking Sidestep.
    I will move your question to the Javacool forums.
    Could you please tell us if you removed SpywareBlasters protection before you uninstalled it?

    Regards,

    Pieter
     
  3. bhong

    bhong Registered Member

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    No. I just went to "Programs">Spywareblaster>auninstall
    Thanks for the reply. I hadn't known that it was a parasitic website (it seemed that it provided a useful function)
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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    By just uninstalling SpywareBlaster, you did not remove the protecting killbits.
    Just thought I'd let you know,

    Pieter
     
  5. bhong

    bhong Registered Member

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    Thanks. I also contacted Side Step and they feel that the problem is with Spybot. Here is their reply:

    Solution :
    The program called Spybot makes changes to your registry which will
    disable SideStep from being run on your computer. The problem lies in
    the fact that even if uninstall Spybot it does not make the changes to
    allow SideStep to function and leaves your computer in a state that will
    prevent it from working forever.

    I am sorry to say that we do not have a fix at this time for
    computers that have been altered by Spybot. I suggest contacting Spybot,
    explaining how you wish to use SideStep, and asking for directions on getting
    your computer back to where it was
    before their software was installed.I dug around on the Spybot
    website and found this page which you can use to contact them regarding your
    issue with their software.

    http://www.safer-networking.org/index.php?page=contact&type=bugs

    For spyware detection we prefer to use AdAware and you can download
    it for free at www.lavasoftusa.com. While AdAware, like most spyware
    detection software, labels anything like SideStep that uses ActiveX as
    spyware in error it is easy to set AdAware to ignore SideStep while still
    allowing the removal of harmful programs.

    Spyware detection software is worthwhile but it always tags anything
    that uses ActiveX technology as "spyware". By definition spyware is:

    *loaded onto your computer without your permission.

    *sends data that you have not agreed to back to central servers for
    the sale to other companies as marketing tools regarding your internet
    habits.

    SideStep can only be downloaded with your permission. We also only
    send data back to our servers in order for us to process your search and
    for us to maintain our referral system with the websites that we search
    on your behalf. SideStep have NEVER sold or given away a single email
    address of our users and we have NEVER revealed any personal information
    about any of our users to a third party for marketing purposes. We hate
    spam and privacy invasions as much as you do.


    Hope this helps.

    And this from Spybot:

    Hello,
    In former times the software was not really secure but they are okay
    now.
    We are working on a license agreement.

    Please uninstall Spybot S&D according to the following link:
    http://www.safer-networking.org/index.php?page=faq&detail=27&lang=en
    (Notice: The application data folder is hidden. Run Windows Explorer,
    in
    the menu bar select "Tools" --> "Folder Options". Switch to the second
    tab, and there select "show hidden files and folders". Then hit OK. Now
    the application data folder will be visible.) It is important to use
    the
    "very small fix".
    Now, the registry is cleared from Spybot.
    Please make a new installation of Spybot in advanced mode.
    Please try to install side step again and please tell Spybot to ignore
    Sidestep activex.
    (When installing sidestep stop to immunize and after installation
    everything should work correctly
    and you can immunize again.
    Sidestep should work again.)

    Best regards,
    Your Team Spybot

    Success!

    Now all I have to do is re-install Spybot. Thanks for your helpful replies

    Bruce :D
     
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