Sick of People Complaining About Prevx Trial

Discussion in 'Prevx Releases' started by STV0726, Aug 10, 2010.

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  1. STV0726

    STV0726 Registered Member

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    Title says it all.

    I'm sick of people (and companies like cnet) giving Prevx grief for their method of the evaluation version. Are they too stupid to ask Prevx for a full license so they can write a review? Mrizos on YouTube did and Prevx gave him a year license to try out.

    Moreover, I prefer Prevx's eval version over a 30 day full functional trial, because it's better for advanced users.

    A lot of PC experts who don't need a full AV per se can use Prevx's trial forever just for scanning new installs before they allow them to write to their real file system. It's great for people that do everything sandboxed with HIPS or with an LUA/SRP and don't feel they need protection, just advice on if something is malicious or not.

    Don't mean to rant, just saying.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We agree :) On top of the support overhead, one of the significant benefits of Prevx is that you can keep using it. We never understood why software in general would let you try it out for 30 days... and then never let you try it again. If you experienced some problem on day 29 which was fixed by the developers on day 30, you couldn't verify that it was fixed.

    Additionally, the average actual user doesn't go around switching AVs for the fun of it (average user not on Wilders, that is :D). They will tend to switch AVs only because of performance problems, whether that is poor detection/prevention performance, poor removal performance, or poor system performance. Because of this, most AVs end up shooting themselves in the foot by only allowing the user to try it for 30 days - what if they never saw an infection on those 30 days but saw one on day 31? The AV would be deemed useless and the user would have moved on by then.

    On top of that, the pre-installed trial versions on many PCs cause many more problems than they solve. Yes, they do offer some protection... but once they've expired, the average user tends to not realize it and they subsequently don't renew it (or they only renew it once they realize they've become infected). AV trials are therefore hurting the overall opinion of AVs as users do believe that they were actually protected, when they likely weren't but COULD have been if they had an updated version.

    That does pose another illogical aspect of AV trial versions - it has always surprised me that the first feature that they switch off is malware detection. Certainly an AV would want to show off its malware detection capabilities even in a trial mode and especially after the other features have expired?

    Prevx's trial includes SafeOnline protection for a handful of popular domains (which includes antikeylogging, antiscreengrabbing, clipboard protection, information stealing trojan protection [i.e. Zeus], browser memory tampering protection, and a whole raft of additional features), custom addition of one extra domain for full SafeOnline protection, full protection of stored credentials, antiphishing, blacklist abilities of malicious domains, covert proxy detection/prevention, DNS poisoning protection, HOSTs file redirection alerts, LSP chain cleanup, man-in-the-middle attack prevention, centralized reporting/management of infected PCs with realtime alerts by SMS/email, realtime malware infection monitoring, cleanup of specific threats including the MBR rootkit, prevention of specific threats, and full malware detection.

    I'm honestly shocked when people say we don't give away enough :D On top of these features, a paid license receives:

    - Full protection over all domains with SafeOnline
    - Full guaranteed malware cleanup (meaning, if for whatever reason we fail, we will fix the issue and correct the infection on your PC at no additional cost - a service that most other vendors charge $99 per incident for)
    - Full malware prevention

    I suppose everyone always wants everything for free, and yes, it would be nice if we could give it all away, but we live in a capitalistic world :)

    * End Rant * :)
     
  3. mrgigabyte

    mrgigabyte Registered Member

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    you program is great and when my license expires in 100 days i will be renewing it without even thinking about it from one of your customers thanks you for the great support and product mrgigabyte :thumb:
     
  4. PatG

    PatG Registered Member

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    Are you aware if you renew now, it will extend your license a year past the 100 days you have left? You will not lose any time at all! I've already done it, so know it works! ;-)
     
  5. Triple Helix

    Triple Helix Webroot Product Advisor

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    Plus if you get 2 years it's much cheaper and worth it! Like $10US off!

    TH
     
  6. pabrate

    pabrate Registered Member

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    That's all fine, for me the only problem I see is that I can't find any tests nor reviews about Prevx cause of that issue with full trial. Too bad, but that's the way it is :)
     
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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  8. pabrate

    pabrate Registered Member

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    Thanks for links, that youtube mrizos video is a bit old but awesome.
     
  9. Longboard

    Longboard Registered Member

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  10. Triple Helix

    Triple Helix Webroot Product Advisor

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    I just can't get out of my straight jacket ATM! :D

    TH
     
  11. Kees1958

    Kees1958 Registered Member

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    PrevXSafeOnlineFree is the only third party software on my Play PC and my wife's laptop (okay my mother of 77 uses my 100 year DefenseWall lisence).

    Says it all I would say :thumb:
     
    Last edited: Aug 11, 2010
  12. Triple Helix

    Triple Helix Webroot Product Advisor

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    Why wouldn't you upgrade to the facebook Free Full version of SafeOnline? http://www.prevx.com/safebook.asp

    TH
     
  13. Win8Pr0user04

    Win8Pr0user04 Registered Member

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    I'm new user to Prevx (per recommendation) and downloaded and installed this. Correct me if I'm wrong, with this you get scanning and detection, realtime infection monitoring, and safeonline browser security with the free license. Malware removal and Realtime Protection you need to purchase. Is their a way to get just safeonline browser security installed and not the rest or are they all incorporated?
     
  14. trjam

    trjam Registered Member

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    Sorry if I am wrong, but isnt the answer in the above post before yours.
     
  15. Triple Helix

    Triple Helix Webroot Product Advisor

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    Please read this Post: https://www.wilderssecurity.com/showpost.php?p=1694462&postcount=12

    Thanks,

    TH
     
  16. CloneRanger

    CloneRanger Registered Member

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    I don't think enough people complain :D I'm going to start doing it several times a day from now on ;)
     
  17. Kees1958

    Kees1958 Registered Member

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    Sorry, that is the one we are using
     
  18. Win8Pr0user04

    Win8Pr0user04 Registered Member

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  19. Triple Helix

    Triple Helix Webroot Product Advisor

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    Your Welcome! ;)

    TH
     
  20. Triple Helix

    Triple Helix Webroot Product Advisor

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    I knew your are a smart cookie! ;)

    Cheers,

    TH
     
  21. PrevxHelp

    PrevxHelp Former Prevx Moderator

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