ShadowProtect ver3 Image Manager Issue

Discussion in 'backup, imaging & disk mgmt' started by screamer, Sep 14, 2007.

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  1. screamer

    screamer Registered Member

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    Since I installed Image Manager I've been getting this at Start-Up: see attachment

    Today at Shut-Down I got: Multiple_IRP_Connect_Requests + BSOD

    anyone have a clue?

    ...screamer
     

    Attached Files:

  2. Peter2150

    Peter2150 Global Moderator

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    Other than trying the ole uninstall and reinstall no. I'd post on the storagecraft forum and wait for grnxnm
     
  3. screamer

    screamer Registered Member

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    Hey Pete,

    Already did 2 re-installs :(

    The SP forum doesn't permit attachments, that's why I hope Nate / grnxnm sees it here.

    thanks,

    ...screamer
     
  4. Peter2150

    Peter2150 Global Moderator

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    He just posted in the other thread so he is lurking around.
     
  5. grnxnm

    grnxnm Registered Member

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    Boo!

    Yeah, I saw it. I notified the developer of ImageManager.exe. This may be something that we've already seen and fixed. There's going to be a post-3.0 release update coming along in the near future, and it includes a new ImageManager.exe that will likely resolve this one.

    Does this crash of ImageManager.exe occur even if you don't connect to it with the ImageManagerClient.exe ?

    The really weird thing about that crash is that all of the image manager code resides within try/catch blocks. Meaning that any such invalid memory access exception would be caught rather than cause the app itself to crash. It makes me wonder if there's perhaps a problem with your installation of the .NET Framework 2.0, or a problem with your OS.
     
  6. screamer

    screamer Registered Member

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    Yeah, as long as IM is installed I get the pop-up

    Don't even go there, Boo! is right

    To be honest IM is the least of my SP problems since I never do incremental BU's. I have "other issues" that are of far greater concern to me. see post

    ...screamer
     
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