I am using True Image 9 on a Dell XPS 710. When running True Image inside Windows, the program sees all my external drives (two, one firewire and one USB) and I backup to one of those. But when I make a bootable CD and try a full boot up from that, it hangs. A simple boot without drivers etc works fine but then I can only see the drives inside my computer (currently C and can't back up from the external where the backed up files are. Also, when I try and set up a secure zone, it goes through all the processes right down to reboot but then no sercure zone is created. I presume I can't set up the zone on c: and that the zone has to be bigger than the partition holding windows? I am planning to upgrade to Vista in a couple of months (when various driver issues are sorted out) and True Image 10. That should work better?