Server Connection Failure

Discussion in 'NOD32 version 2 Forum' started by pbeier65, Nov 16, 2004.

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  1. pbeier65

    pbeier65 Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    1
    Hi,

    Can't seem to find an answer to this one on the forum.

    When the program tries to update - and error window appears stating:

    Server Connection Failure

    This also happens when I try to do a manual update.

    Have the following system specs.

    Hope you can help.

    Paul

    NOD32 Antivirus System information
    Virus signature database version: 1.919 (20041109)
    Dated: Tuesday, November 09, 2004
    Virus signature database build: 4968

    Information on other scanner support parts
    Advanced heuristics module version: 1.010 (20040902)
    Advanced heuristics module build: 1061
    Internet filter version: 1.001 (20031104)
    Internet filter build: 1012
    Archive support module version: 1.021 (20040917)
    Archive support module build version: 1101

    Information on installed components
    NOD32 For Windows NT/2000/XP/2003 - Base
    Version: 2.12.2
    NOD32 For Windows NT/2000/XP/2003 - Internet support
    Version: 2.12.2
    NOD32 for Windows NT/2000/XP/2003 - Standard component
    Version: 2.12.2

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 511 MB
    Processor: AMD Athlon(tm) 64 Processor 3000+ (2001 MHz)
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Can you please download a FRESH copy of Nod32 as there is a NEW version 2.12.3

    Uninstall your current version.

    Remove the Eset folder from C Drive> Program Files

    Install your FRESH copy of Nod32

    Let us know how you go...

    Cheers :D
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    1. Make sure the update server is set to Choose automatically in the update setup (unless you update from a local mirror)
    2. If you use a dial-up connection, make sure it is selected in the advanced update setup. Also, it's recommended you enable the task to check for newer updates upon every connection to the Internet in Scheduler in the main Control Center window
    3. Make sure an Internet connection is already established at the time you perform update
    4. Check the proxy settings in the advanced update setup. If you don't use a proxy, make sure the use of proxy is disabled, otherwise check if it's set up correctly
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
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