serious windows error! comp restart loop

Discussion in 'ProcessGuard' started by NowhereToGo, Apr 27, 2004.

Thread Status:
Not open for further replies.
  1. NowhereToGo

    NowhereToGo Registered Member

    Joined:
    Apr 27, 2004
    Posts:
    1
    I recently install PG free (latest version) on Winxp pro and when I restart my computer it would restart and be a neverending continous loop. So, I uninstalled PG and now I get serious windows error. So my question, I need to know EVERY modification applied to the system when installing PG so I can replace those files that have been corrupted.
     
  2. linney

    linney Registered Member

    Joined:
    Feb 17, 2002
    Posts:
    174
    I can't help you with any modifications that might have been done by PG. But you have at your disposal System Restore to revert back a few days or System File Protection to repair any System Files.

    Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

    You Receive a "System Has Recovered from a Serious Error" Message After Every Restart (Q317277)
    http://support.microsoft.com/support/kb/articles/q317/2/77.asp
     
  3. Gavin - DiamondCS

    Gavin - DiamondCS Former DCS Moderator

    Joined:
    Feb 10, 2002
    Posts:
    2,080
    Location:
    Perth, Western Australia
    Hi,

    Here is the manual uninstall instructions for PG, but most important is to go to Safe Mode and remove Procguard.sys

    1) Reboot your operating system into SAFE-MODE. To do this Reboot your machine, and just after your BIOS screen disappears keep pressing the F8 key. A menu should appear, select "Safe Mode" and press Enter.
    2) Run Process Guard's uninstall utility. You can see this from the Start Menu -> Process Guard -> Uninstall.
    3) To verify the removal, make sure procguard.sys does not exist in (c:\windows\system32\drivers) directory, and that procguard.dll and pguard.dat are not in your system32 directory (c:\windows\system32). If they still exist delete them.
    4) Reboot your machine and Process Guard should now be removed.

    Can you then please run ASViewer from Safe Mode while you are there, and turn on the options to show all autostarts (or just press F2 F3 F4) then SAVE and email the text file to gavin@diamondcs.com.au , I will look for suspicious startups - a trojan could be causing the problem

    http://www.diamondcs.com.au/index.php?page=asviewer
     
Thread Status:
Not open for further replies.