Serious Memory Hogging

Discussion in 'ESET Smart Security' started by MiOB, Oct 30, 2009.

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  1. MiOB

    MiOB Registered Member

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    Hello all :)

    I encounter a serious problem when using the Smart Security 4 software, I'll try to keep it very simple to understand, but tell me in case it eventually isn't. :)

    Whenever I continuously download files for many hours (6 hours and more..) my memory (8GB) fills up quickly and is not freed until I reboot; Sometimes the system even reboots by itself since it is out of memory and crashes.

    Every time it occurs I take a look at the Task Manager in order to spot any processes / services which are memory-hogging, but everything's fine.
    That is, all processes and services together take up about 1GB-1.5GB, and yet my available / free memory is very little, around 500MB. Where have another 6GB gone I ask?

    The irregularity is the "Commit (MB)" size, which reaches almost 6GB-7GB after such a session of continuous downloading.

    Here comes the bad part:
    If I completely disable Smart Security, meaning not from the GUI but disabling the service itself, the available / free memory stays around 7GB after a long session of downloading, even 24 hours of it.

    Is it a known problem?

    My system is Windows 7 64bit and I'm using the 64bit version of Smart Security.

    Thanks :)
     
  2. Marcos

    Marcos Eset Staff Account

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  3. MiOB

    MiOB Registered Member

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    Thanks. :)

    I'm guessing there isn't yet a fix from Microsoft, is there a workaround?

    I mean, what are the options in Smart Security that this problem is connected to?
    I believe I won't have to disable Smart Security completely if it's known to us.

    Or perhaps a way to restore these leaks without rebooting?

    Thanks for the support Marcos. :)
     
  4. Marcos

    Marcos Eset Staff Account

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    The only workaround, although not recommended, is disabling HTTP checking. I'm not aware of Microsoft having already released a patch to this issue.
     
  5. MiOB

    MiOB Registered Member

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    Thanks Marcos :)

    Well, it is better than disabling SS completely I think.

    BTW, do I need to disable "HTTP / HTTPS" option or "web access protection" as a whole?

    Also, can I exclude an application from HTTP checking and thus having the perfect solution?
    My downloading application is JDownloader.
     
  6. Marcos

    Marcos Eset Staff Account

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    You can try excluding a specific application from http checking, but I'm not sure it will help. Disabling HTTP checking (not just web protection) is probably the only way to work around the issue.
     
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