Sent Mail identified as SPAM

Discussion in 'ESET Smart Security' started by Spanaway01, Sep 19, 2009.

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  1. Spanaway01

    Spanaway01 Registered Member

    Joined:
    Jun 15, 2008
    Posts:
    16
    All email I send from Outlook Express is being identified as SPAM and sent to the ESET SPAM folder. Checking Sent Mail is unchecked, set to Compatability Mode, all the Address Book selections are checked. Mail is being sent OK. I sent an email to my wife's account on this same computer (sometimes we leave msgs that way) and it goes to the SPAM folder.

    Help would be appreciated.
     
  2. Jenee

    Jenee Registered Member

    Joined:
    Dec 27, 2007
    Posts:
    185
    I am using the latest version of ESS and it has automatically added my email address to the Antispam exclusion list. Perhaps this has not happened in your case. Open ESS window and under Setup, click on Antispam and then click on Exclusion list and make sure your email address is listed there. If it isn't, then add it in.
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Try adding your email address to Whitelist. Adding it to the exclusion list will make the messages scanned for spam even if the sender's email address is in Whitelist.
     
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