see no drives

Discussion in 'Acronis True Image Product Line' started by airranger, May 8, 2005.

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  1. airranger

    airranger Guest

    i have just installed the trial version 8.0 true image and it doesn't see my hard drives..any helpers? thanks
     
  2. MiniMax

    MiniMax Registered Member

    Joined:
    Mar 17, 2005
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    Is that when running True Image from Windows, or from the Rescue CD?
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello airranger,

    Thank you for choosing Acronis Disk Backup Software.

    Please clarify when the program doesn't see your hard drive. If the problem with Acronis Rescue Media (when you boot from bootable CD) please try the "acpi=off noapic" workaround and if it doesn't help please create sysinfo.txt file and send to support@acronis.com along with the link to this thread (please see https://www.wilderssecurity.com/showthread.php?t=55317 for the detailed instructions). We will certainly help you with the solution.

    Thank you.
    --
    Irina Shirokova
     
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