I recently upgraded from sp1 to 2... I left an image in the secure zone and now trueimage does not see the zone when I try to recver. Funny, when I try to manage the zone, it shows that there is a zone, but it is greyed out. HELP! I purchased version 7 and upgraded. I cannot find my serial number and the e-mail recovers of that is not working for me... I will cotact them I gess on monday and try a re-install but would like to get this thing back asap. Thanks! btw, upgraded from sp1 to sp2.... and hosed the system.