Scheduled weekly scan doesn't complete

For the first time since I have switched to NOD32, about 5 months ago, my weekly scheduled scan did not run properly.
The log shows nothing after 'Operating Memory OK >>> Scanned disks,folders and files C;F;G;H; and status shows 'Cleaning' although no cleaning took place.***
A manual scan worked fine. I then edited the schedule to run at another time to test, and it worked again. However the start time was 35 seconds later than scheduled. Tried it again and still 35 seconds later than scheduled.

*** PS. A couple of locked files (blue), that were not shown in the log after this failed scan, were somehow added to the log when I checked today, otherwise the log still shows 'Cleaning' and is incomplete.

 

No particular idea what is/was going on . I would suggest you delete your Scheduled task , reboot and try again .

If there is still a problem , you know the reinstall procedure

 

I have seen it on my own machine,. it seems to be an elusive bug.

Cheers

 

You should run a manual scan with the /crashlog parameter and check the last file scanned. We'd need to get that file for analysis. Also you can play a bit with other parameters, such as disabling runtime packers, archives, email files, etc.

 

I have not used Blackspear's 'Run as an external application' command line
parameters before. I tried them now adding the /crashlog parameter. However on running the newly created task 'run now' ( I only included C:/),
everything ran smoothly i.e. the scan completed, no threats found etc.
I don't think I should post/submit the created crashlog.txt file as it is 15MB !
As nothing crashed there is no point ? The problem mentioned by me, although "not nice" seems to have been an isolated case. Will continue to be observant.

PS. I have decided to ditch Dr.Watson - replacing with Dr. Blackspear !

 

LOL