I sent as per instructions the "Infected" file for analysis & was told via e-mail I would hear back within 24 hours. It's over 24 hours now. I'm not impressed. The file the program says is infected is "svchost(4).exe" & after looking at it's date & file size & also running several scans with Eset A/V, Threatfire, multiple anti-malware scanners etc which all say no infections were found, I'm becoming frustrated with this program. The file in question was found during a normal system scan of this pc which hadn't been used for several days & was shut off by me, (I'm the only user). I also had my internet connection disconnected during this time. I had done a scan with the same prevx install before shutting the system completly down & it said it was clean? How does a computer become infected when it's off & everything is unplugged including power? No new program was installed before it was shut down & power to everything was unplugged. I am careful where I go on the internet & of what I download. In close to 15 years I've had one true infection which was very easy to clean. I also ran a "full scan" and it says another file is "infected"..."svchost.exe" common, svchost is malware?! It's a microsoft exe. I could run a dozen other highly rated programs & this is the only program that says these two files are infected. All the programs I use are well known & I don't use p2p or any other well known way to become infected. Question to anyone who can answer from experience. I'm still waiting for Claudia or someone else from Prevx to tell me what they found with the file I sent. I highly doubt it's infected & neither is svchost.exe but they're the experts right. Maybe they're too busy to reply or do they work on Sundays? While I wait, can anyone think of a program that can scan these two files so I can tell Prevx to consider them false positives? Personally, I think the other programs I scanned them with are enough but from what I've read on these forums, some of you are at odds with each other over what program is better. Thanks for reading my long winded rant.