I am not sure if anyone else is having these issues. I continue to have incomplete scans and computer freezing during my scans. The scan logs also show that the files being scanned have an "error opening" or an "internal error". I have uninstalled, deleted old files, cleaned my registry and then reinstalled, but this does not seem to matter. As of today, I am also unable to contact Technical Support through the link on the Suite. I get an error message saying "Failed to contact Technical Support". Everything else seems to be fine, I think!