Scan faillure

Discussion in 'NOD32 version 2 Forum' started by Niko, Aug 25, 2004.

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  1. Niko

    Niko Registered Member

    Joined:
    Apr 8, 2004
    Posts:
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    Location:
    France
    Hello,

    With NOD32 version 1.849, a manual scan failed with no error when it scan the file VMX86_01.CAB witch is a part of MS OFFICE XP PRO 2002 french version.

    NOD32 process is killed without error message.

    If I extract all files in VMX86_01 folder, they are normally scanned and no error or virus are founded.

    By this way, automatic complete system scan is impossible.

    What can I do ?

    Thanks

    Niko
     
  2. Gizmo

    Gizmo Registered Member

    Joined:
    Apr 23, 2003
    Posts:
    34
    Hi,

    i have fonund the same thing with a cab file alike. I sent it to eset support before a week. But it is still the same.
    Hope you can send the problematic file to their support, too.

    Hope they will solve it.
     
    Last edited: Aug 25, 2004
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    Hi guys, the problem was not on the side of NOD32, but has already been ironed out - please update your NOD32 to v. 1.850.

    Correction: the relevant module hasn't been updated yet. I didn't realize I had already been using a module which has the bug fixed. However, I assume it's only a question of a couple of hours until it's released.
     
    Last edited: Aug 25, 2004
  4. Gizmo

    Gizmo Registered Member

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    Thanks.
     
  5. Niko

    Niko Registered Member

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    Apr 8, 2004
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    Location:
    France
    I've updated to 1.850 but the trouble persists. Now the cab file is different (MDAC_IE5.CAB) in the same directory. If i manually ask on demand scan for this file, ther scan is ok but if I ask Nod32 to scan entire disk, it'll stop on this file every time.

    Niko
     
  6. Blackspear

    Blackspear Global Moderator

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    Location:
    Gold Coast, Queensland, Australia
    It shouldn't be too long, as Marcos said...
    Cheers :D
     
  7. Yes, he said a matter of hours. That was two days ago! This is exactly what one of my issues is and still no fix for it.
     
  8. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    This was actually fixed two days ago - please post the Information from your Control Center here so that I can check if you have the appropriate module installed.
     

  9. I downloaded this lastnight so I would certainly f'ing hope that I would have the correct modules.

    Apparently you have to be registered to post a screen shot, so I'll just say that all 3 base modules; Base, Internet Support, and Standard Component ALL have version 2.12.1
     
  10. Advanced heuristics module - 1.009
    Advanced heuristics build - 1058
    Internet filter version - 1.002
    Internet filter build - 1013
    Active support module version - 1.019
    Active support module build version - 1099
     
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