Hi. Thanks for the great software...i've been using it for years on many machines. A laptop I manage at work started having update issuese a couple of weeks/months ago and i've been ignoring it until now. All looks fine when I manually start the update process. At the end...the response even looks fine except that there are no new updates: ! Update Successful SpywareBlaster has successfully downloaded the latest database. There are now 0 unprotected items. Enable Protection for ALL Unprotected ItemsTypically...I would not see "0"...i'd see the number of new items. And the "Enable Protection..." is disabled...and typically i'd be able to click on it and enable protection for the new items. If I look under the "Protection" tab I see "5552 items in database" with a date of "3/7/2006". As I have many times in the last few weeks...tonight it showed the usual bar graph of items being downloaded and everything looks just fine until the end where it looks suspiciously as if i'm getting nothing. (as the date would confirm) One of the first things I did was to uninstall and reinstall the program. No difference. There is no firewall software running on this machine. It is part of a network...so to be honest...I do not have 'total' administrative rights over this laptop...but i've never had any issues before for the 4 years i've been using it with SpywareBlaster and other 'like' programs. Oooops. I see Windows Firewall is on (using WinXP SP2) and I entered SpywareBlaster as 'allowable'...but now i'm getting an error: "Error connecting to update server". We are using Symantec antivirus corporate edition 9.0.1. I've searched the forums for something related to this and can't find it. Sorry. Please advise me on how to fix this.