Sandboxie-Plus Closes Unexpectedly

Discussion in 'Sandboxie (SBIE Open Source) Plus & Classic' started by jclarkw, May 5, 2025.

  1. jclarkw

    jclarkw Registered Member

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    Some appreciable time after I start a Sandboxie-Plus x64 (v1.15.11) session in Windows 10 Pro (22H2), I suddenly notice that the yellow borders around sandoxed windows are gone. Checking further, I find the Sandboxie-Plus icon is also gone from the system tray. This has happened at least twice in the last week or two.

    I just updated to v1.15.12. Should this fix my problem? -- jclarkw
     
    Last edited: May 5, 2025
  2. jclarkw

    jclarkw Registered Member

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    I take it nobody else experienced this. I'll report back if it ever happens to me in v1.15.12.
     
  3. stapp

    stapp Global Moderator

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    I never experienced this so hopefully it was just a glitch for you and you don't see it again.
     
  4. jclarkw

    jclarkw Registered Member

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    Now running Sandboxie Plus vs. 1.15.12, and this occasional disappearance of the yellow borders and closure of sandboxie itself is still happening very occasionally. So far I've discerned no pattern except that I normally have three sandboxes open -- one each for Firefox, Outlook 2016, and Chrome. -- jclarkw
     
  5. stapp

    stapp Global Moderator

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    @jclarkw
    Does anything show in Windows Reliability History?

    Do you have this setting turned on Sbie?
    https://www.wilderssecurity.com/threads/logmessageevents-setting-in-sandboxie-plus.455653/

    Under Global settings.. shell integration .. are the top 2 ticked?
    I only ask this as the top one 'start UI with Windows' became unticked for me for some reason which caused this (fixed by reticking that setting)

    https://www.wilderssecurity.com/threads/sandboxie-plus-1-15-12.456821/#post-3233612

    Just trying to think of anything which may help until someone else chimes in with some ideas.
     
  6. jclarkw

    jclarkw Registered Member

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    stapp -- Thanks, I'll try that and get back here... -- jclarkw
     
  7. jclarkw

    jclarkw Registered Member

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    Sorry, stapp, but you're over my head here:
    Where? How?
    It is now, if you mean "LogMessageEvents=y."
    Yes.
     
  8. stapp

    stapp Global Moderator

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    @jclarkw
    Reliability History

    Press the windows start flag at the bottom left of your taskbar.
    Immediately start typing the word reliability (no need to place your curser anywhere, windows does it automagically)
    Look at the screen and you will see a choice to open Reliability History.
    Let it load and see what comes up. You can click on anything that it shows.
     
  9. jclarkw

    jclarkw Registered Member

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    stapp -- Man, that's fantastic! Attached are three images: The reliability timeline, details of the first sandman failure, and very similar details of the sadman second failure.
     
    Last edited: May 25, 2025 at 1:21 PM
  10. stapp

    stapp Global Moderator

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    @jclarkw
    I cannot open your images.
    Can you do them a different way?

    EDIT.. when you open the details of the error you can highlight it with your curser and select 'copy' and then paste it here perhaps.
     
    Last edited: May 25, 2025 at 12:53 PM
  11. jclarkw

    jclarkw Registered Member

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    stapp -- Of course you can't, as I see them now! Sorry. I thought I was attaching a file when I pasted the URL into the box. Trying again...

    Description
    Faulting application name: SandMan.exe, version: 1.15.12.0, time stamp: 0x68126ebf
    Faulting module name: Qt5Widgets.dll, version: 5.15.16.0, time stamp: 0x6739e192
    Exception code: 0xc0000005
    Fault offset: 0x0000000000042898
    Faulting process id: 0x20c8
    Faulting application start time: 0x01dbc67acfb13fab
    Faulting application path: C:\Program Files\Sandboxie-Plus\SandMan.exe
    Faulting module path: C:\Program Files\Sandboxie-Plus\Qt5Widgets.dll
    Report Id: e015e04e-6cf1-4c36-bd86-7140f39d6b72
    Faulting package full name:
    Faulting package-relative application ID:

    Description
    Faulting application name: SandMan.exe, version: 1.15.12.0, time stamp: 0x68126ebf
    Faulting module name: Qt5Widgets.dll, version: 5.15.16.0, time stamp: 0x6739e192
    Exception code: 0xc0000005
    Fault offset: 0x0000000000042898
    Faulting process id: 0x7dd8
    Faulting application start time: 0x01dbc83e79fbdca1
    Faulting application path: C:\Program Files\Sandboxie-Plus\SandMan.exe
    Faulting module path: C:\Program Files\Sandboxie-Plus\Qt5Widgets.dll
    Report Id: 89b898b9-2975-4d09-bf34-b4941514f0b0
    Faulting package full name:
    Faulting package-relative application ID:

    I hope this helps! -- jclarkw
     
  12. DavidXanatos

    DavidXanatos Developer

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    @jclarkw do you by any chance have also a crash dump from sandman?
     
  13. jclarkw

    jclarkw Registered Member

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    David -- Where might I find that? -- jclarkw
     
  14. stapp

    stapp Global Moderator

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  15. jclarkw

    jclarkw Registered Member

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  16. DavidXanatos

    DavidXanatos Developer

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    I found the issue it will be fixed in the next build
     
  17. jclarkw

    jclarkw Registered Member

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    David -- Outstanding! Thanks -- jclarkw
     
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