Safeonline

Discussion in 'Prevx Releases' started by wlocke, Nov 16, 2009.

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  1. wlocke

    wlocke Registered Member

    Joined:
    Nov 16, 2009
    Posts:
    1
    Today, I purchased Prevx 3.0 and downloaded it to my desk top. I entered the licensing code and then did a security scan. Everything was up and running. However, when I went to get back into internet explorer, I received an error message box, stating there was a problem with the program (I can't get on to internet explorer). I called Dell-on-call and the technician fixed the problem by turning off "Safeonline Browser Security" in Prevx 3.0. How can I use this feature, without it locking me out of internet explorer? Can anyone please help?

    Thank you,

    wlocke
     
  2. papillonn

    papillonn Registered Member

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    Oct 19, 2005
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    Location:
    TR
    That would be weird but why do you use internet explorer?
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
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    Location:
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    Hello,
    Could you please create a scan log by clicking Tools > Save Scan Results within Prevx and send this log to report@prevxresearch.com ? We will investigate it to see what could be going wrong.

    Let me know if you have any questions! :)
     
  4. trjam

    trjam Registered Member

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    Aug 18, 2006
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    Location:
    North Carolina USA
    should have created a sandbox.;)
     
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