SafeOnline and Avast's Web Shield

Discussion in 'Prevx Releases' started by Blackcat, Nov 20, 2009.

Thread Status:
Not open for further replies.
  1. Blackcat

    Blackcat Registered Member

    Joined:
    Nov 22, 2002
    Posts:
    4,010
    Location:
    Christchurch, UK
    Those members running Avast and Prevx ; do you enable both the web HTTP shield of Avast and SafeOnline?

    To Joe; would you recommend disabling one of them or in your opinion would they complement each other?
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Provided there aren't any physical level clashes (and I'm unaware of any), I think they will probably be good complements to each other and always recommend a "defense in layers" approach :)
     
  3. Blackcat

    Blackcat Registered Member

    Joined:
    Nov 22, 2002
    Posts:
    4,010
    Location:
    Christchurch, UK
    Thanks.
     
  4. james246

    james246 Registered Member

    Joined:
    Nov 5, 2005
    Posts:
    82
    Avast Web Shield and Prevx Safe Online run fine on my box, however when I specifically ask Avast to scan my computer it switches off Safe Online (Green Tag becomes Blue Tag). A reboot resolves the problem and everything is fine again.
     
  5. Blackcat

    Blackcat Registered Member

    Joined:
    Nov 22, 2002
    Posts:
    4,010
    Location:
    Christchurch, UK
    Had some browser freezers with this combination over the last week; uninstalled the Avast web-shield and all fine now.
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Could you send a scan log to report@prevxresearch.com? In the event it is due to a clash between the two, it may be fixable from our database.

    Thanks! :)
     
  7. Blackcat

    Blackcat Registered Member

    Joined:
    Nov 22, 2002
    Posts:
    4,010
    Location:
    Christchurch, UK
    Scan log sent, Joe.
     
  8. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Thanks for the log :) I've fixed a handful of possible areas where Avast+SafeOnline could have been clashing. If you run another Prevx scan, it should work better together now :)

    Let me know if you find anything else!
     
  9. Blackcat

    Blackcat Registered Member

    Joined:
    Nov 22, 2002
    Posts:
    4,010
    Location:
    Christchurch, UK
    Joe, the log sent was when I had Avast listed in the Overrides.

    Do you want another log file with Avast taken out?
     
  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    No, that's fine :) Prevx still scans the files, it just doesn't report them/send them to the database but they are included in the log.
     
  11. NiteSurfer

    NiteSurfer Registered Member

    Joined:
    Dec 7, 2009
    Posts:
    14
    I haven't had any issues, but I keep Avast Web Shield set at normal and Prevx settings at default. I also keep Avast updated, esp. with all their recent issues and they have been putting out a lot of updates recently.
     
Thread Status:
Not open for further replies.