I'm working on a friend's computer - at least we used to be friends. The original complaint was the CD-RW did not RW anymore. Norton and Adaware were unaware. I installed XP-Home and her programs late last year so I know what she has. Never had turbo-tax. The drivers showing up in Device Manager are Adaptec CDR4_2K.sys and cdralw2k.sys. But she doesn't have CD Creator or anything else showing up as Adaptec. Just the standard Dell stuff - Sonic. I went to Dell and downloaded and reinstalled the normal drivers but the drive went downhill. It was totally inoperable. Uninstalled those, let it find the bad drivers again and the drive will work, just not RW. I haven't let Spybot S&D do anything. Also have: C:\Windows\system32\drivers\CDAD15BA.sys; C:\Kpcms\CMSCP\cp01 (2kb) and C:\C_DILLA123\Safe Product Licenses (0kb) Thanks in advance. Have lurked here for years!