Safe Online shows up hanglocked instead of

Discussion in 'Prevx Releases' started by Rivalen, Nov 20, 2010.

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  1. Rivalen

    Rivalen Registered Member

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    having a green ticker in front when I check in Security Status. Everything else shows with a green ticker which leads one to believe a green ticker is the way it should be and a hanglock causes me to ask - what does the hang lock mean vs a green ticker? Am I better or worse protected than if Safe Online had the green ticker in front of it?

    Best Regards
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    The lock only shows up in Security Status window when you have a browser open but goes back to a green check mark when all browsers are closed and that's normal! ;)

    TH

    When Browser is open: Capture20-11-2010-6.00.57 AM.jpg When Browser is closed: Capture20-11-2010-6.01.24 AM.jpg
     
  3. Rivalen

    Rivalen Registered Member

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    Thanks for quick support.:thumb:
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    Your very welcome! ;)

    TH
     
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