RVS 2010 lux deleted all restore points (Vista)

Hi all
First, thank you so much: I recieved my free RETURNIL 2010 lux license via facebook as I'm a RETURNIL fan

I installed it yesterday on my laptop running Vista Home premium SP 2 (32 bit) and all my restore points were deleted once rebooted.

Any idea?

I first uninstalled RETURNIL 2008 free, then installed RVS 2010 lux.

Other issues I faced are:
1) Impossible to update antivirus included
2) Large amount of CPU

Other security software installed on my HP laptop with Vista Home premium are (Intel Dual Core - 4 GB DDR2 RAM - 250 HDD 5.200 rpm)
1) ESET Smart Security 4.0
2) Winpatrol plus 2009
3) MalwareBytes' Antimalware (full paid)
4) Windows Defender (I deactivated real time protection)
5) JavaCool SpywareBlaster 4.2

I use Perfect Disk pro 10 too

Thank you in advance

 

Hi leofelix and welcome to the forums

That should not be an issue today. Are you saying that you tried to update the AV today and were not able to do so or that this is a report regarding issues experienced over the last 4 days?

For most, this should already be fixed as of today. For those who are still having issues after today, a new build will be released next week with a client side correction that should provide immediate relief. It is currently in testing.

This is a known issue and will be corrected as quickly as possible. We highly recommend installing some form of complete PC imaging solution as an essential emergency tool in your kit (daughter spills sippy cup on your new laptop, you put the LP in the microwave instead of the frozen dinner while distracted by a call from your boss, etc).

Mike

 

Hi and thank you for your welcome and quick reply

At present antivirus update seems to work (even if I disabled real time module included).
I live in Italy, so I suppose there are some differences with time table, sorry.

In relationship with "restore points" issue, it is not a real problem for me, I have a restore disc and I make backup copies every month.

Just a question:
Will every restore point be deleted at every reboot?
(I created a new restore point right now and I rebooted and it doesn't seem deleted).

Cheers

 

That is part of what is being investigated. Some restore points can be lost while others remain or even reappear at a future time.

Mike