run-time error '-2147417848 (80010108)' during installation

Hello,

one of my computeres crashed and I have reinstalled OS. As always, I wanted to install Spywareblaster. After installation, everything went OK. When I start it, I get the spywareblaster screen, and a popup window with the following error:

===============================
Run-time error '-2147417848 (80010108 )':

Automation error
The object invoked has disconnected from its clients.
===============================

I tried:
1. windowsupdate.microsoft.com
2. reinstall spywareblaster
3. install spywareguard and then spywareblaster

nothing helped...
I was searching all the net and I was able to find only one similar case, where the download and reinstallation helped. Lucky guy!

Any idea??

I am lost!

thanks,
Sasha

 

What operating system are you using ?

That is sometimes associated with a script problem or COM object problem.

 

W2K with all the latest auto critical updates. any tips on how to troubleshoot?

 

I would install the below Microsoft Windows Script v 5.6 for Windows 2000 and XP which has been known to fix such problems.

Windows Script 5.6 for Windows 2000 and XP

 

Hi Buba,

I installed it, made a reset, but it didn't help. I am getting the same error message.

Any other idea?

 

Hi dvas,

Was this the similar case you found?
https://www.wilderssecurity.com/showthread.php?t=15958&highlight=2147417848

You could try uninstalling SpywareBlaster (remember to disable ALL it's protection first and reboot after uninstalling) then try a new copy of SpywareBlaster, install it, and reboot after installing. It might just work a 2nd time around.

snap

 

HI Snap,

I saw the thread and I tried it. It is important to mention, that I can not use any of the features of the Spywareblaster, due to this error, since it appears after the start. I see the background of the app, but if i move the popup window, the app background is deleted, since it crashed.

may be I should reinstall the OS from recovery, but i would realy like to know how to solve this, if it happens again.

thanks,
dvas

 

I'm sorry, dvas. I wish I could help more but I'm at a loss as to why you're getting that error. Maybe Bubba, or Javacool, might come up with another possible solution?

In the meantime, could you give us a list of what other programs you have starting up with your computer, and running at the same time you open SpywareBlaster? It might help more in the troubleshooting so we can rule out software conflict.

snap

 

hi and thanks for the effors. here is the list of running tasks:
system idle process Not Available
system Not Available
smss.exe c:\winnt\system32\smss.exe
csrss.exe Not Available
winlogon.exe c:\winnt\system32\winlogon.exe
services.exe c:\winnt\system32\services.exe
lsass.exe c:\winnt\system32\lsass.exe
smc.exe c:\program files\sygate\ssa\smc.exe
svchost.exe c:\winnt\system32\svchost.exe
ccsetmgr.exe c:\program files\common files\symantec shared\ccsetmgr.exe
ccevtmgr.exe c:\program files\common files\symantec shared\ccevtmgr.exe
spoolsv.exe c:\winnt\system32\spoolsv.exe
defwatch.exe c:\program files\symantec antivirus\defwatch.exe
dwrcs.exe c:\winnt\system32\dwrcs.exe
svchost.exe c:\winnt\system32\svchost.exe
hpconfig.exe c:\winnt\system32\hpconfig.exe
regsvc.exe c:\winnt\system32\regsvc.exe
savroam.exe c:\program files\symantec antivirus\savroam.exe
mstask.exe c:\winnt\system32\mstask.exe
stisvc.exe c:\winnt\system32\stisvc.exe
rtvscan.exe c:\program files\symantec antivirus\rtvscan.exe
winmgmt.exe c:\winnt\system32\wbem\winmgmt.exe
mspmspsv.exe c:\winnt\system32\mspmspsv.exe
svchost.exe c:\winnt\system32\svchost.exe
explorer.exe c:\winnt\explorer.exe
syntplpr.exe c:\program files\synaptics\syntp\syntplpr.exe
syntpenh.exe c:\program files\synaptics\syntp\syntpenh.exe
ccapp.exe c:\program files\common files\symantec shared\ccapp.exe
vptray.exe c:\progra~1\symant~1\vptray.exe
teatimer.exe c:\program files\spybot - search & destroy\teatimer.exe
sgbhp.exe c:\program files\spywareguard\sgbhp.exe
mmc.exe c:\winnt\system32\mmc.exe

and here is ther startup:
SpywareGuard c:\progra~1\spywar~2\sgmain.exe
SpybotSD TeaTimer c:\program files\spybot - search & destroy\teatimer.exe
Microsoft Office c:\progra~1\micros~2\office\osa9.exe -b -l
Synchronization Manager mobsync.exe /logon
SynTPLpr c:\program files\synaptics\syntp\syntplpr.exe
SynTPEnh c:\program files\synaptics\syntp\syntpenh.exe
ccApp "c:\program files\common files\symantec shared\ccapp.exe"
vptray c:\progra~1\symant~1\vptray.exe
SmcService c:\progra~1\sygate\ssa\smc.exe -startgui

i hope this might give some clues....

dvas