Run Time 5 Errors

Hi,

I'm using FD-ISR (3.31 Build 233) on a system running XP Pro.

FD has run just fine for a couple of years but recently I've been getting errors when trying to update a snapshot.

Error message shows Run time 5 error then FD closes.

Neither FD or system log show anything useful.

If an uninstall/reinstall of FD is indicated, where can I grab the installer?

Any suggestions, please?

Thanks in advance,

OB

 

You can download it from OLDVERSION.COM.
http://www.oldversion.com/search?query=firstdefense

Panagiotis

 

Panagiotis,

Thanks for that, I never thought of checking on there.

Have you any suggestions about the error or do you think it best to just uninstall/re-install?

Cheers,

OB

 

Hi Pete,

Thanks for the reply.

Nope, it's not that 'cos I've not added anything recently.

I run Outpost and PrevX and I've always disabled protection on both prior to running FD - zero hassle up to recent problem.

 

Pete,

I'm trying to update a snapshot.

Cheers,

OB

 

You 're welcome.
Run-time error 5 should mean "Invalid procedure call or argument"
Perform a checkdisk and a defrag and try again. If it fails again try to perform a clean boot to identify what is causing it(...seems that something interfears with your VSS and unless you identify it will happen again sooner or later if caused from one of your apps).
http://support.microsoft.com/kb/929135

Panagiotis

 

Pete,

Nailed the bugger!

The cause of the problem was really, really unexpected.

Believe it or not, it was Actual Window Manager that was causing the crash. Yep, I'd made a new window rule that set FD to open maximized on a secondary monitor. I disabled the rule and FD ran OK, re-enabled the rule and back to the old Error 5 malarkey. Tested three times to confirm - it was definitely that.

How's that for odd?

Anyway, all good now and normal FD service has been resumed.

Thanks very much for the help.

OB

 

Pete,

Yep, really sorry about that, I did mean to say thanks to Pandlouk as well.

In my defence, I was slightly distracted celebrating the return of FD.

 

In this case I wasn't of any help, but you are welcome.

Panagiotis