RSS still occupies the free space after removal?

Discussion in 'General Returnil discussions' started by fuquen, Sep 28, 2013.

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  1. fuquen

    fuquen Registered Member

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    Win7 Pro. is installed on a partition of 150GB and so also RSS.
    Windows update and Windows system recovery are closed from the beginning of the OS installation.
    And the total file size of all the other software installed is no more than 200MB.
    The amount of the free space occupied by RSS virtual mode (or something else) is gradually increased up to more than 120 GB, and the computer slows down.

    RSS is then removed. But the amount of free space occupied is still over 120 GB. Seems no free space has been released.

    What should I do to recover the free space?

    Thanks.
     
    Last edited: Sep 28, 2013
  2. Coldmoon

    Coldmoon Returnil Moderator

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    Did you restart the computer to complete the uninstall?
     
  3. fuquen

    fuquen Registered Member

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    Thank you!

    Yes. I restarted the PC.
    Removed any and all the removable and cleaned everything can be cleaned.
    The space of the HD occupied by RSS or something else is still around 107GB.
    I wonder whether it helps if do another install & uninstall.
    Thanks.
     
  4. Coldmoon

    Coldmoon Returnil Moderator

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    Did you create a Virtual Disk (Virtual Mode > Tools > Virtual Disk) in the past and forget about it?
     
  5. fuquen

    fuquen Registered Member

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    Thank you.

    Have RSS2011 reinstalled and checked for any virtual disk.
    Could not find any virtual disk.
     
  6. Coldmoon

    Coldmoon Returnil Moderator

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    Ok - just checking the obvious before looking for something more complex. Shoot us the usual logs and MSINFO32 report so we can dig into this to see what is going on.

    Thanks
    Mike
     
  7. fuquen

    fuquen Registered Member

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  8. Coldmoon

    Coldmoon Returnil Moderator

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    Hi,
    Apologies for the wait. after review of the logs, the working theory is that there may have been a cache wipe operation not yet completed at the time of uninstall and this may have resulted in the cache remaining unexpectedly.

    search your whole system for files "RVSYSTEM.CCH" and/or "RVSYSTEM.IMG" and remove them if thy exist then let me know if the issue is resolved.

    For those reading this thread, this is an instruction related to this specific scenario and you are cautioned to use the proper uninstall process.

    Mike
     
  9. fuquen

    fuquen Registered Member

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    Thank you for help!

    Could not manually find any file or folder by the name of RVSYSTEM.CCH or RVSYSTEM.IMG. Using the function of search,
    found "resystem" with an icon (see picture below). Its properties show that it is a link to Y:\Rvsystem.img which is a mirror file.

    Tried to open it. A message said that the link was no good.

    Went through RSS again and could not find any clue of Y:\Rvsystem.img.

    We did set up virtual disks and password protections and had them hidden. It could very well be thak we set it up and forgot it and then messed it up.

    Will appreciate any advice.
    Thanks.

    https://www.dropbox.com/s/ceg1ddty6yuj4xq/Rvsystem.jpg
     
  10. Coldmoon

    Coldmoon Returnil Moderator

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    Couple of things here:

    1. The CCH file is going to be in a hidden system folder so make sure you have the option in your version of Windows to show these directories activated.

    2. The IMG file is the Virtual Disk and I suspect is the major file holding up the disk space.

    Let me know.

    Mike
     
  11. fuquen

    fuquen Registered Member

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    Thank you!

    Prior to manually looking for the RVSYSTEM.CCH & RVSYSTEM.IMG, I made sure to have all the hidden files and folders show.

    Computer>Tools>Folder Options>View
    The item:
    "Hide protected system files" I had this item unmarked.
    The item:
    "Hide files and folders"
    "Show the hidden files and folders and disks" I had this
    selected.

    Therefore, I could see almost all the files and folders.

    As for "2. The IMG file is the Virtual Disk and I suspect is the major file holding up the disk space."
    Information indicates that it is an individual folder.
    (Screen capture https://www.dropbox.com/s/tlbwoikrnn3pgwo/Y%20part.jpg)
    But I cannot find it anywhere.

    Thank you and really appreciate your assistance.
     
  12. Coldmoon

    Coldmoon Returnil Moderator

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    The virtual Disk may not have been mounted properly for some reason and we suspect the "Y:\" drive is in fact the actual virtual drive. Try right clicking the drive in my computer and then select the appropriate eject option. Once dismounted, try to find the IMG file and then delete it as instructed previously.

    Let me know...
     
  13. fuquen

    fuquen Registered Member

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    Thank you!

    The virtual disk may not have been mounted or dismounted properly since we did many times of mounting and dismounting in classes.

    "Try right clicking the drive in my computer and then select the appropriate eject option."
    Have already gone throught this a few times.
    There is no appropriate option to select if right click on the C drive. Nothing shows any slightest clue of having anything to do with Y:\Rvsystem.img.

    I went through almost all the folders looking for anything like Y:\Rvsystem
    and found only one folder named Returnil which is of the program currently in use. Except for this folder, found no other folder bearing a letter Y or similar
    name as rvsystem.

    Appreciate your assistance.
     
  14. Coldmoon

    Coldmoon Returnil Moderator

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    Hi - see your PM. What we need to do here is take a look at what is tking up the space and go from there.

    Mike
     
  15. fuquen

    fuquen Registered Member

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    Have found out the problem which is actually not a problem at all.

    It is not caused by RSS.

    Found 2 large folders, both are close to 37 GB, but shows only a few hundreds of MB when the mouse pointer glides over them.

    Thank you VERY much for trying to help.

    Fuquen
     
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