Discussion in 'Acronis True Image Product Line' started by HarryTheCat, Jul 29, 2005.
First time TrueImage user. Trying to image a 13Gb drive to DVD drive.
What am I doing wrong?
Thank you for choosing Acronis Disk Backup Software.
First of all, please make sure you use the latest (903) build, which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/my/products/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.
Also please make sure that Acronis Scheduler 2 Service (Control Panel -> Administrative Tools -> Services) Startup type is set to Automatic in Properties. If it is not so, please make it so and then reboot your computer.
If the above doesn't help please run the schedhlp.exe and schedul2.exe (C:\Program Files\Common Files\Acronis\Schedule2) manually in Windows Task Manager (File -> New Task) or do the following:
- Download the http://www.acronis.com/files/support/schedmgr.exe file;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following command in the folder you saved the file to:
schedmgr.exe service start
If the problem still persists please create the screenshot of the error message and send it to firstname.lastname@example.org along with the description of the problem. We will investigate it and provide you with the solution.
Separate names with a comma.