Roxio Easy CD Creator 5.X problem

Discussion in 'other software & services' started by ThunderZ, Jan 3, 2007.

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  1. ThunderZ

    ThunderZ Registered Member

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    Trying to teach a Friend how to back-up his data to CD prior to a freash install of XP Home. Roxio formats the disk then allows me to compile the files for burning. How ever when I click the burn button I get the error message "Roxio CD Burner kernel driver is already in use. Please wait for operation to finish." This is happening after a fresh boot of XP. I also tried a fresh install of Roxio, still the same problem. I have never used Roxio so I am at a total lose. Ideas, suggestions for a fix are appreciated.
     
  2. WSFuser

    WSFuser Registered Member

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    does this XP happen to be SP2? Roxio Easy CD Creator 5 isnt supported on that OS.

    i dont have much experience with Roxio either, but u can post in the Roxio forum for a better answer.
     
  3. ThunderZ

    ThunderZ Registered Member

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    Thanks WSFuser. In all honesty I do not know just to what extent he has kept up with updates. He runs a small business using his PC. (minimal PC knowledge) I got a "panic" call from him that he was getting a BSOD with the usual cryptic error message(s). He thought all his business related info. was toast. Got it restarted in safe mode, then was able to run Cureit from a thumb drive. It found several nasties that it was able to cure, a couple it deleted on re-start, and a couple it had to rename. It was then able to boot normally. Suspected some corruption after this but not of a simple CD burning program. After uninstalling\re-installing the program and receiving the same error message all thoughts of a simple fix went out the window. :'( I may try installing Drop to CD to see if it can back up his stuff prior to a nuke and repave of his system. Just hate layering more software on to an already ailing system.
     
  4. Mrkvonic

    Mrkvonic Linux Systems Expert

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    Hello,
    Roxio may sometimes conflict with AVG AV if it's not fully updated. Does your friend also use AVG?
    Mrk
     
  5. ThunderZ

    ThunderZ Registered Member

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    No AVG. Just an expired copy of Norton :doubt: that originally came with the PC. Once I get him squared away from this near disaster I will be giving him a crash course on PC Security & Maintenance 101. :D
     
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