Rolls back

Discussion in 'ESET Smart Security' started by Weisse, Jul 15, 2009.

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  1. Weisse

    Weisse Registered Member

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    I am trying to install ESS trial. I keep getting an error and rolls back when it installs the drivers. I have no viruses,system is clean. I would like to d/l this and maybe purchase but i can't d/l. Any help?

    Thanks ,Weisse
     
  2. Capp

    Capp Registered Member

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    Are you running the installer as Administrator?

    Can you tell us what the error is specifically that you are getting?
     
  3. Weisse

    Weisse Registered Member

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    Yes i am. It is only Eset that i have trouble with. Error says closong prematurely,try to install again. What i will do is d/l it again and take a picture. I have run all the uninstallers. Awhile back i had ESS.
     
  4. Weisse

    Weisse Registered Member

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    Can't insert jpg.

    ESET Smart Security setuo ended prematurely because of an error. Your system has not been modified. To install this program at a later time, please run the installation again.
     
  5. Weisse

    Weisse Registered Member

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    What i can't figure out why i can d/l Nod32 Virus and not ESS.
    Any ideas?
    Thanks
     
  6. azraelcruz

    azraelcruz Registered Member

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    do you use a third party firewall before installing ESS? :)
     
  7. Weisse

    Weisse Registered Member

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    No. Straight from their site.
     
  8. trencan

    trencan Eset Staff

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  9. Weisse

    Weisse Registered Member

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    Thanks. Then i send it to Customer Care?
     
  10. trencan

    trencan Eset Staff

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    Yes, and you can also post it somewhere to web and put link here.
     
  11. Weisse

    Weisse Registered Member

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    I also found these errors.
    0x080040154
    0x80070005. Figure out to fix this. Thanks
     
  12. trencan

    trencan Eset Staff

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    Post created log file somewhere, in order that I can download it.
     
  13. Weisse

    Weisse Registered Member

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    After install i go to reg. There is nothing there but default,regsz,value not set.
    Windows folder says all that. Set, Run,etc. Has no values or other keys. Now what?
    Thanks, Weisseo_O I may have to do a repair install
     
    Last edited: Jul 16, 2009
  14. trencan

    trencan Eset Staff

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    If you have problem with setup api log file, doesn't matter. It should be enough to create install.log file, what si described in 2nd part of the KB via "/lvx* install.log".
     
  15. Weisse

    Weisse Registered Member

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    Can't find those. Did some checking and my windows installer was stopped. I started it and i wll see what happens. My eyes hurt.
    Thanks
     
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