Situation: Someone I know has asked me to check and try to cleanup their Dell (Windows XP Home) Laptop PC. The symptoms that they described matches a Rogue Antivirus (A 'You have an infected system' type window kept popping up and finally the person clicked install to stop the window from popping up.). My plan: 1. Image the Hard Drive to DVD(s) so that the family pictures are not lost (The family pictures are described as the only important data on the hard drive.). 2. Boot with the Kaspersky Rescue CD, update the malware definitions, scan & remove malware. If the hardware is not compatible with the Kaspersky Rescue CD, I will use the AVIRA Rescue CD instead. I want to clean from a bootable anti-malware CD so that I can remove (or at least cripple) any "stubborn" malware before trying to clean from Windows. 3. Install MBAM, update, scan and clean. 4. Install SuperAntiSpyware Free, update, scan and clean. 5. If the Malware blocks the installation of MBAM or SAS, I will boot to Safe Mode and use DrWeb CureIt to scan and remove Malware. Please comment on the above methodology and recommend improvements. The PC's owner is not sure if they still have the Dell Restore CD. There may be the Dell Hidden partition that I can restore from. I will not get the PC in my possession until this evening. I have almost no experience in cleaning an infected PC. I know that the best way is to just format and re-install, but the PC's owner wants me to try to clean it up first. I need the experience anyway. Thanks in Advance.