Returnil + MSTSC + paste file = Reboot??

Discussion in 'General Returnil discussions' started by DMisener, Feb 24, 2010.

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  1. DMisener

    DMisener Registered Member

    Joined:
    Feb 24, 2010
    Posts:
    1
    Environment:

    System = Freshly installed (2 days old) WinXP Retail (fully patched) +
    MS Office 2007 +
    McAfee Tops AV

    Returnil version = Version 3.1.7779.5174-REL (Home Lux)

    Sequence:

    From source machine (no returnil) remote into (via MSTSC) target machine (with Returnil installed but system safe disabled)

    Switch to local PC session

    Right Click on any file on desktop (say sample.txt) / Copy

    Switch to remote PC session

    Right Click on desktop / Paste

    Remote machine reboots and the remote connection times out.

    Additional Information:

    After reboot is completed the system event log shows:
    Code:
    Event Type:	Error
    Event Source:	System Error
    Event Category:	(102)
    Event ID:	1003
    Date:		24/02/2010
    Time:		9:58:51 PM
    User:		N/A
    Computer:	DMXP
    Description:
    Error code 1000007e, parameter1 c0000005, parameter2 00000000, parameter3 a73ec1a8, parameter4 a73ebea4.
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45   System E
    0008: 72 72 6f 72 20 20 45 72   rror  Er
    0010: 72 6f 72 20 63 6f 64 65   ror code
    0018: 20 31 30 30 30 30 30 37    1000007
    0020: 65 20 20 50 61 72 61 6d   e  Param
    0028: 65 74 65 72 73 20 63 30   eters c0
    0030: 30 30 30 30 30 35 2c 20   000005, 
    0038: 30 30 30 30 30 30 30 30   00000000
    0040: 2c 20 61 37 33 65 63 31   , a73ec1
    0048: 61 38 2c 20 61 37 33 65   a8, a73e
    0050: 62 65 61 34               bea4    

    Uninstalling Returnil and repeating the above sequence works properly (i.e copies sample.txt to the remote desktop and no reboot)

    I can repeat the failing test case varying source machines with same result.

    Any suggestions or assistance appreciated... If additional information required feel free to ask (email = Moderator action: address removed for privacy )
     
    Last edited by a moderator: Feb 24, 2010
  2. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
    Sep 18, 2006
    Posts:
    2,981
    Location:
    USA
    Hi DMisener and welcome to the forums :)

    I removed your e-mail address for your privacy. It is best not to post that kind of information in a public forum...

    Please send the same report to support (dash) tech (at) returnil (dot) com and reference this thread.

    Thanks
    Mike
     
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