Returnil GUI Locked - Password Invalid

Discussion in 'General Returnil discussions' started by daniel952, Jan 27, 2011.

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  1. daniel952

    daniel952 Registered Member

    Joined:
    Jul 30, 2004
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    How can I either unlock the Returnil GUI or uninstall the program to re-install?
    Password that was written down does not unlock the gui.

    I cannot uninstall using add/remove programs in XP, and the service cannot be disabled. What is the procedure here?

    Thanks
     
  2. cruchot

    cruchot Registered Member

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    Location:
    Germany
    Maybe you entered the password with activated CAPS-Lock?
    Or on a Notebook with activated Fn- or Functions-Key?
     
  3. Coldmoon

    Coldmoon Returnil Moderator

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    Hi,
    Please be sure to review the FAQs:

    http://www.returnilvirtualsystem.com/support/faq

    Mike
     
  4. daniel952

    daniel952 Registered Member

    Joined:
    Jul 30, 2004
    Posts:
    71

    Coldmoon,

    Registration is pending on the copy I have installed. I have tried to reset the password, but the registration info was not found. I cannot unlock the gui to do the registration. Am I out of luck as far as resetting my RN password?
    If so, I will need to re-install or restore the OS.
     
  5. Coldmoon

    Coldmoon Returnil Moderator

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    Location:
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    Hi daniel,
    Shoot me a PM with your Installation ID (preferences > Advanced tab) and will check the server to see what is going on. Also include your License Number.

    Mike
     
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