Restoring to USB Drive fails

Discussion in 'Acronis True Image Product Line' started by Ozo, Aug 27, 2007.

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  1. Ozo

    Ozo Registered Member

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    I backuped the C: partition of my internal SATA hard drive with no problem. Then I tried to restore it on an external SATA drive using the Bootable Rescue Media : I tried both eSata and USB connections. With eSata, it would simply not see the external drive. With USB, it sees it but seems to be impossible to restore. The restore will start, but it predicts 10 hours for the restore (26GB size). After 10-15 minutes of waiting, it is obvious that nothing is being copied: the external hard disk is making no write access noise and the timer still says 10 hours remains. I aborted.

    Should it be possible to restore on USB drives using the Bootable Rescue Media?

    Note: I was trying to restore on my external drive as a test to see how well this would boot Vista ... And if OK, the plan was to restore over my current Vista partition that is partly corrupted (C: partition of my internal SATA drive).

    My config:

    Gigabyte GA-P35-DS3R
    Internal WD5000AAKS SATA drive
    External Seagate 7200.10 SATA drive (over eSata or USB)
    Acronis® True Image Home® version 10.0 (build 4 942)

    Ozo.
     
  2. Ozo

    Ozo Registered Member

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    FYI,

    I tried to restore from within Vista (i.e. without the Bootable Rescue CD), and it works well. The restore time is about 6 minutes. And it works over eSATA.

    Note that it does not help me much since my goal is to eventually restore over my Vista partition, so I need to make it work with the Nootable Rescue CD. I just tought it would be an interresting test to do.

    I guess my next step is to install another internal SATA hard disk in my system to see whether the recover can work when using the Bootable Rescue CD with my SATA drives. If it does, I guess I can assume that recovering over the Vista partition will work as well.

    Anyway, ... it is much more complicated than expected ...

    Edit: The restore worked, but Vista refuses to boot from that hard disk. For some reason, it silently fails and boots from my internal SATA drive. I know for a fact that I can boot from my eSata drive since it used to have a bootable XP partition. Note that I did not restore the MBR (because the target and source partitions were not of the same size), ... is it a mistake?

    Ozo.
     
    Last edited: Aug 27, 2007
  3. MudCrab

    MudCrab Imaging Specialist

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    I would guess that you would have to restore the MBR to the eSATA drive to get it to boot. TI shouldn't have a problem with it and it should leave the partitions as they are.

    Since the eSATA doesn't have an MBR, the BIOS is probably dropping to the next boot device, the internal SATA drive.
     
  4. jmk94903

    jmk94903 Registered Member

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    Try this again and give it more time. It's obvious that the USB chipset is not supported well in the Recovery CDs Linux environment, and it may be running at USB 1.1 speed.

    You would probably be a lot happier with a BartPE boot disk with the TI plug-in which can use the Windows drivers and should be about the same speed as the restore in Windows.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Ozo,

    Thank you for choosing Acronis Disk Backup Software.

    Please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post. Please keep the drive in question connected and powered on during the creation process.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
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