I bought Acronis True Image 2009 a few months back having used the previous three versions with some success though when I installed Service Pack 1 for Vista Ultimate and that re-install fried my system, I could not restore from TrueImage and had to spend two days rebuilding my system with a clean install. Vitsa remains unservice- packed (I have tried to install twice since with mega problems) and will remain so until Windows 7 gets installed next year. Anyhow, presently everything seems to be safely backed up with True Image 2009 – until I tried some test restoring. All the backup are verified fine and I can open them all and open files within them. The backups, from two internal drives and one external drive, are all housed in a second external drive. But when I set up a test restore – it doesn’t matter from where – whether to be restored to original locations or new ones, I get the message: “Documents in this folder are not available. The folder may have been moved or deleted or network problems may be preventing a connection to the server.” This is clearly nonsense as I can see all the backups, open them and the files within them. I can continue with setting up the backup, once I have closed the error message, but then when I have clocked Proceed, the task just sits there – idle. Any suggestions?