Restore problem-new boy!

Discussion in 'Acronis True Image Product Line' started by brachd, Sep 28, 2004.

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  1. brachd

    brachd Registered Member

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    As a new boy having successfully backed up my 3 partitians I wanted to do a trial restore on one file on one of the patritions but at no stage was I given the chance of selecting a file. I ended up only being able to restore the whole partition.
    The information given is that you can select parts of a partition.
    What am I doing wrong?
    Blair
    :'(
     
  2. djmorgan

    djmorgan Registered Member

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    Don't think so the only way I know to do what you want is to 'mount' the partition you want and then extract the files needed to either over write the existing files/folders or put in a different location.

    See the main ATI page and 'Explore Image' :)
     
  3. brachd

    brachd Registered Member

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    Thanks for your reply.
    I read it in the sales information before I bought ATI that you can select individual files to restore whch was important to me.
    I looked at the reference to "Explore Image" and the words completely baffled me. They never referred to individual files at all.
    I did not want to restore a complete partition in order to prove the system but one or two files
    Blair
     
  4. johnpd

    johnpd Registered Member

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    Download the User Guide and look at Chapter 6. It explains everything.
     
  5. brachd

    brachd Registered Member

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    My problem is that my help file is incomplete. I have downloadedit from the CD and also tried downloading on line but the result is the same I have no raphics and chunks are missing especially Chap 6!
    Any ideas how this can be fixed. I have asked in a seperate message and also asked Acronis but so far no replies!
    Blair o_O
     
  6. johnpd

    johnpd Registered Member

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    The User Guide is in Adobe Acrobat (.pdf) format. I believe they used Acrobat 6 to create it. I have v5 but it does open it, even though it gives a message, and I can read it ok. What version of Acrobat do you have?
     
  7. djmorgan

    djmorgan Registered Member

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    For goodness sake if your having this much problem reading the manual i don't know how you'll go with the program.

    Here is the link to get the manual again, also at the bottom of the page is a link to get the FREE Acrobat reader...

    Manual
     
  8. wauiler

    wauiler Registered Member

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    The way you restore individual files is to select the 'explore image' icon after you start acronis in windows. The 'explore image' operation will mount the image as a drive letter for example drive G: (depending what is the next availabe drive letter) once the mount is completed you can select the drive from mycomputer and move any files/folders etc to (for example) the C: drive. The state of the files depends on the date/incremental that you select during the 'explore image' process. Hope this info is more helpful. tks wilk
     
  9. brachd

    brachd Registered Member

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    Thank you very much Wauiler for your clear and precise description of the process.
    Because I have had difficulty with the user file (parts misssing) I have been using the system without it and largely succeeding because the system is so user friendly but got stuck with this subject
    Much appreciate your help
    Blair :)
     
  10. brachd

    brachd Registered Member

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    Thanks Johnpd for your help. I only had Version4. Have now downloaded Ver 6 and can read OK
    Blair
    :D
     
  11. brachd

    brachd Registered Member

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