restore individual files

Discussion in 'Acronis True Image Product Line' started by Tesla69, Jan 12, 2008.

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  1. Tesla69

    Tesla69 Registered Member

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    Hello

    I just installed the try before you buy version of TI 11. I find the interface pretty straightforward, however I may have missed something as I have run into some restore issues.

    I did a complete full system backup to an external HD.

    1. I am trying to restore individual files back onto my C drive from my external G drive.

    2. I created a new folder to restore my chosen files to within My Documents folder on C Drive named (restored folder).

    3. Ran the restore.

    4. Came back to check the restore after an hour, and it created a number of subfolders within my original (restored folder) - but contains no data - all foldes are empty. The last folder within this tree structure will not allow me to access either as it says in use.

    5. I tried to delete the (restored folder) and I get an error saying can not delete drive in use etc.




    So what have I missed or done wrong.

    thanks for your attention.
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Trying to restore files that way can sometimes cause problems and you may end up with files or folders that you can't delete.

    The easiest way to restore files (and/or folders) is to either Mount the image and then use My Computer to copy & paste normally or Explore the image and copy the files/folders you want and then paste them where you want them.
     
  3. Tesla69

    Tesla69 Registered Member

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    ThANKS mUDCRAb

    I tried what you suggested and mounted my backup partition as a new letter.

    I could search through all the folders and files on the mounted image except the ones under my user folder (in documents&settings) - it said access denied.

    I did have a password on my user account ( would come up on basic windows xp logon screen) - would this cause the problem ?

    ---- So I tried another option I found in Acronis called explore disk image -----

    This feature of TI 11 allows me to browse through every file on the image and drag and drop whatever I want back onto my C: drive.

    Why would this be the only working way to copy individual files over since the mount image and restore files part of the program don't o_O


    Also how do I delete the folder I created previously which now gives me an error saying the folder is in use or write protected....?? ( perhaps the folder was assigned a drive letter of C: as well,,,, IDdda know o_O?
     
  4. Tesla69

    Tesla69 Registered Member

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  5. Tesla69

    Tesla69 Registered Member

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    YEAH IT WORKEd!!!


    But it took a couple minutes overwriting the ownership security...

    Will I have to do this from now on, or does Acronis have a feature that takes care of this before performing a restore etc. ?
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Tesla69,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    Acronis True Image 11 Home does have such an option. Please see paragraphs 5.3.7 and 6.4.5 "File-level security settings" (for backup and restore processes, respectively) of Acronis True Image 11 Home User's Guide.

    If you have any further questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

    Thank you.
    --
    Marat Setdikov
     
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