Hello I just installed the try before you buy version of TI 11. I find the interface pretty straightforward, however I may have missed something as I have run into some restore issues. I did a complete full system backup to an external HD. 1. I am trying to restore individual files back onto my C drive from my external G drive. 2. I created a new folder to restore my chosen files to within My Documents folder on C Drive named (restored folder). 3. Ran the restore. 4. Came back to check the restore after an hour, and it created a number of subfolders within my original (restored folder) - but contains no data - all foldes are empty. The last folder within this tree structure will not allow me to access either as it says in use. 5. I tried to delete the (restored folder) and I get an error saying can not delete drive in use etc. So what have I missed or done wrong. thanks for your attention.