restore hangs with keyb controller jam error message

Discussion in 'Acronis True Image Product Line' started by rolanddemeester, Mar 20, 2009.

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  1. rolanddemeester

    rolanddemeester Registered Member

    Joined:
    Aug 19, 2007
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    I wanted to recover the Active partition on my system since I could not boot anymore in Windows.
    I used the bootable ATI CD I made and when I fired up the restore, I received the error "pc_keyb: controller jammed (0xFF)" rolling continously over the screen.
    I gave up and restored Windows XP SP3 with the MS CD. After reinstalling Acronis True Image 9.1 Universal Restore, I wanted to restore the C Drive with an image of that PC that was set aside on a backup. However, I got the same error.
    The PC is a Shuttle SD37P2 with a ICH7R chipset. The disks are configurated as a Raid 0.
    I search the forum but didn't find any similar issue.
    Any idea what is causing the full image restore to hang?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello rolanddemeester,

    Thank you for using Acronis Corporate Products

    Please let me know the license number for Acronis software via PM, I will provide you with an ISO file to create another Acronis Booting rescue media.

    Thank you.

    --
    Oleg Lee
     
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