restore hangs with keyb controller jam error message

Discussion in 'Acronis True Image Product Line' started by rolanddemeester, Mar 20, 2009.

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  1. rolanddemeester

    rolanddemeester Registered Member

    Aug 19, 2007
    I wanted to recover the Active partition on my system since I could not boot anymore in Windows.
    I used the bootable ATI CD I made and when I fired up the restore, I received the error "pc_keyb: controller jammed (0xFF)" rolling continously over the screen.
    I gave up and restored Windows XP SP3 with the MS CD. After reinstalling Acronis True Image 9.1 Universal Restore, I wanted to restore the C Drive with an image of that PC that was set aside on a backup. However, I got the same error.
    The PC is a Shuttle SD37P2 with a ICH7R chipset. The disks are configurated as a Raid 0.
    I search the forum but didn't find any similar issue.
    Any idea what is causing the full image restore to hang?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello rolanddemeester,

    Thank you for using Acronis Corporate Products

    Please let me know the license number for Acronis software via PM, I will provide you with an ISO file to create another Acronis Booting rescue media.

    Thank you.

    Oleg Lee
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