I have Acronis TI 10 Build 4877. Installed a WDXE2500JBN Net Center NAS drive that is connected to my router. The drive name is WDNetworkDrive. Using TI10, I created a drive backup image on the NAS with no problems. When I try to restore the image on the NAS after a normal windows boot, it does work (I go to the point of starting the actual restore then stop). When I try to restore the image after booting from the Acronis TI 10 CD, I get a window asking for a username & password. I can't get beyond this window. The correct NAS drive folder tree is displayed which shows the backup folder. Contacted Acronis support. They have a paper on this subject that says the user name format should be SERVER/USER or DOMAIN/USER. My computer name is GatewayComputer. I tried \\GatewayComputer\username PW that does not work. I also tried \\WDNetCenter\username pw that does not work. Acronis TS has not resolved this issue so far and their response time is not too great! I keep asking them "what password is their software looking for" with no response. The NAS drive does not have any password required for access. All folders are public. The only password on my system is when I boot then logon to my computer and I am the only user. My login has full administrator rights. I upgraded to Build 4942 with no help. The same problem happens when using a Dell laptop that has a wireless connection to the router.