How exactly can I get this to work Whenever I get a false positive in my Quarantine window my Restore and exclude from scanning is always gray-out. Am I missing something. I got a couple of false positives today with definition file 4018, although 4019 has been downloaded recently. I had a couple of old installers of CCleaner and an installer of Code Stuff Starter thrown in my Quarantine window. The only way to exclude these files is through set-up, on demand, and exclusions. And before I can do that I have to turn off the real time protection. otherwise it throw these files back into quarantine. Thanks.