Hello, I have been using True Image 9.0 to back up my laptop's entire hard disk to an external hard drive. Last week, the laptop's disk crashed a few days after making a full backup. So I have most of the data I lost in this backup. Unfortunately I have not made a recovery disk with True Image. I do have the original system recovery disks that came with the laptop--these will reinstall all the original operating system onto the disk. The original OS was XP. Since then I have upgraded it to XP SP2 and also have downloaded all the other upgrades recommended by Microsoft. The hard disk is damaged--many sectors are corrupted--according to the laptop's diagnostic program. So I am going to get a new disk and put it in the laptop. So how should I proceed to restore everything, including the XP2 with all the upgrades, from my True Image backup back to the new hard disk? Another question, in case anyone knows: if I can somethow reformat the damaged disk, will that make it useable? Or is it trash? Thanks in advance.